Shade Matching
Staff often help shoppers choose colours and products suited to their skin tone and complexion.
Al Barsha
KIKO Milano is a cosmetics store in Al Barsha, selling makeup, beauty and skincare products. Reviews make it especially appealing for gift shopping, shade matching and in-store makeup help, including product application and personalised recommendations.
Source: Google Maps
Staff often help shoppers choose colours and products suited to their skin tone and complexion.
Customers can receive hands-on guidance, including having products shown and applied directly to the face.
Several reviews describe patient help choosing gifts, with recommendations tailored to the recipient.
One review describes a clean, organised store with a broad selection of makeup and skincare items.
Customers often say the team explains products clearly and recommends options that suit their preferences.
Bring Gift Details. If you are shopping for someone else, explain what you need; reviewers say staff can narrow down a suitable gift.
Verify Discounts. Check the amount at the till when using a promotion, as one customer said a discounted item was initially charged at full price.
Allow Browsing Time. The store can be busy, so allow time to browse and ask for help rather than expecting an immediate consultation.
Try Products. Ask whether you can try products before buying; one reviewer found this useful for identifying what suited them.
Plan the visit
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
A powder foundation mentioned as a full-coverage option, with the review describing 16 shades and long-wear claims.
A summer limited-edition makeup range mentioned for its shiny finish, SPF 50 and bright packaging.
A shimmer spray from the summer product selection that one customer specifically enjoyed.
A seasonal collection mentioned alongside lip products, an Arabic perfume, balm and blush.
Although many reviews praise the team, others report rude, dismissive or unwelcoming interactions.
A review reports an incorrect invoice and an unhelpful response when clarification was requested.
One customer reports an inappropriate body-related comment from the cashier and no sincere apology afterwards.
One visit was affected by a server who was reportedly on her phone instead of ready to help.
The Bottom Line
KIKO Milano is a makeup, beauty and skincare shop in Al Barsha, and the reviews suggest its strongest reason to visit is hands-on help. Shoppers describe getting shade guidance, product recommendations tailored to their complexion and even makeup applied on the face. Gift shopping is another clear strength, with staff helping customers select presents rather than leaving them to browse alone.
The range mentioned in reviews includes makeup and skincare, Ramadan collection items, lip products and blush. Customers also call out the Full Coverage Blurring Powder Foundation, the Juicy Fizz limited edition and a skin care shimmer spray. One review describes the store as clean and well organised, with affordable prices; another mentions promotions of up to 75% off, though that offer was reported in 2024 and should not be treated as current.
Service is not completely consistent. Many visitors describe welcoming, knowledgeable assistance, but others report eye-rolling, rude replies, phone use and problems with invoices or emailed receipts. Check your bill and receipt before leaving, especially when using a discount.
The supplied reviews refer mainly to the Mall of the Emirates branch, while the listed neighbourhood is Al Barsha, so confirm the branch before relying on a specific experience.