ENT Procedures
Reviews describe smooth treatment for sinus problems, nasal polyps, ear blockage and salivary-gland stones, including FESS and tympanostomy procedures.
KIMS HEALTH MEDICAL CENTER, BURDUBAI(AL RASHIDIYAH PVT POLY CLINIC)
Bur Dubai
KIMS Health Medical Center in Bur Dubai is a multi-specialty clinic where reviews highlight ENT procedures, fracture care and physiotherapy. Patients often value doctors who explain treatment clearly, while experiences with waiting times and organisation can vary.
Reputation Score
4.4
★★★★☆
1,178 ratings
Source: Google Maps
The Good Stuff
Physiotherapy
Physiotherapy reviews mention clear exercise guidance, comfortable sessions and recovery from knee pain and other ongoing pain.
Clear Explanations
Several patients say their condition, treatment plan and recovery were explained patiently and in a way they could understand.
Fracture Care
Orthopaedic reviews describe clear explanations of injury and recovery, including successful treatment for a finger fracture and a leg fracture.
Nursing Support
Patients mention attentive nursing during treatment, procedures and follow-up care, including help with dressing and comfort.
Insurance Help
Reviews describe the insurance team as helpful with claims and approvals, with one patient calling the process smooth and hassle-free.
Tips for a Better Visit
Confirm Referral. Before arriving, confirm whether a GP referral is actually required for your specialist appointment, as one patient waited nearly two hours for it.
Allow Time. Build in extra time for a GP visit, since one dated review describes check-in followed by an almost two-hour wait.
Ask Questions. Ask the doctor to explain the diagnosis, treatment options and next steps clearly, especially when symptoms keep returning.
Check Insurance. Speak with the insurance department ahead of treatment if possible; reviews say they can explain claims and handle approvals smoothly.
Book Ahead. For physiotherapy, an appointment may help avoid delays: one patient reported five sessions that were always on time.
Plan the visit
Practical details
Levels: G, 1 & 2, RTA Car Parking Building، Opp. Ambassador Hotel، Bur Dubai
Al Souq Al Kabeer - Al Fahidi, Dubai
| Mon | 8:00 AM – 10:30 PM |
| Tue | 8:00 AM – 10:30 PM |
| Wed | 8:00 AM – 10:30 PM |
| Thu | 8:00 AM – 10:30 PM |
| Fri | 8:00 AM – 10:30 PM |
| Sat | 8:00 AM – 10:30 PM |
| Sun | 8:00 AM – 10:30 PM |
Popular Mentions
tympanostomy tube insertion procedure
One patient reported this procedure for ear blockage and reduced hearing, describing the treatment as smooth and reassuring.
nail removal procedure
A patient described a well-organised nail removal procedure with clear guidance and no pain during the procedure.
surgical procedure
A paediatric case involved removal of a foreign body, followed by an X-ray to confirm it had been removed completely.
Common Concerns
Long Wait
One patient waited almost two hours for a GP consultation and was ultimately sent straight to the urologist instead.
Overcrowding
A review describes an overcrowded waiting area where unwell patients had to stand because there were not enough seats.
Cleanliness Concern
One patient reported seeing a stray needle on the waiting-area floor and raised concerns about cleanliness and infection control.
Mixed Consultations
Reviews are not uniformly positive: patients reported dismissive or insufficiently explained consultations from some specialists.
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The Bottom Line
KIMS Health Medical Center in Bur Dubai is a multi-specialty clinic with especially detailed feedback on ENT care, physiotherapy, orthopaedics and GP consultations. Patients describe using it for treatments ranging from sinus surgery and ear procedures to fracture care and guided rehabilitation. The strongest pattern is careful explanation: reviews mention doctors clarifying diagnoses, showing treatment information and outlining recovery steps.
ENT care receives several specific endorsements. Patients report successful treatment for long-term sinus problems, nasal polyps, ear blockage and salivary-gland stones, including FESS and tympanostomy tube insertion. Physiotherapy reviews describe comfortable sessions, clearly explained exercises and improvement in knee or recurring pain.
Nursing and insurance support also receive praise, including help with dressing, admission, claims and approvals. The experience is not completely consistent. One urology-related visit involved an almost two-hour GP wait, an overcrowded waiting area and concerns about a stray needle and shared treatment space.
Another patient felt an orthopaedic consultation did not address recurring toe pain, while a gynaecology review reported worsening symptoms after treatment. Confirm referral requirements and insurance details before arriving, and allow extra time if a GP visit is part of the process.