Insurance handling
Several customers found the insurance repair process straightforward, including one claim completed without issues.
KM Garage Rashidiya
Al Rashidiya
KM Garage Rashidiya handles accident and insurance repairs, along with jobs such as windscreen replacement and bodywork. Reviews often point to careful workmanship, useful progress updates and staff who help move insurance claims and parts arrangements along.
Reputation Score
4.1
★★★★☆
2,251 ratings
Source: Google Maps
The Good Stuff
Timely delivery
Reported turnaround times include two days, five working days and delivery two days ahead of schedule.
Parts sourcing
The team arranged unavailable parts for a BYD E2, allowing the repair to proceed quickly.
Extra care
Customers mention added touches such as headlight polishing, car washing and work that restored an older car’s appearance.
Glass replacement
A windscreen replacement was arranged across offices and completed with the car handed back within 24 hours.
Technical work
Reviews describe strong mechanical and paint work, including careful dent repair without repainting on one vehicle.
Tips for a Better Visit
Confirm updates. Agree how updates will be sent and save a direct contact before leaving the car; some customers had to chase responses.
Check approvals. Ask for the approved repair scope, especially for items such as a reverse camera, before collection day.
Inspect pickup. Inspect the exterior, interior electronics and glass before accepting the car, and compare it with the intake photos.
Request extras. Ask whether small add-ons can be included; one customer arranged headlight polishing during an accident repair.
Allow flexibility. Build in some time beyond the estimate: one otherwise satisfied customer said the work took an additional day.
Plan the visit
Practical details
Al Rashidiya - Dubai
Al Rashidiya, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 6:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Accident repair
Accident repair is the most frequently described reason for visiting, often through insurance.
Windshield repair
Reviews mention both windshield repair and replacement, including a replacement completed within 24 hours.
Ceramics coating
Ceramics coating and detailing were used to restore the look of a three-year-old car with scratches.
Common Concerns
Follow-up gaps
Some customers report unanswered calls, delayed updates and having to contact their insurer to get a response.
Quality defects
One customer found a broken seat part, an un replaced glass isolator and dents after glass work.
Paint finish
A reported handover included overspray, misaligned joints, adhesive marks and a strong paint smell.
Glass concern
One customer said a replacement front window developed cracks after two months and the garage would not correct it directly.
Handover checks
A customer reported missing small items and an unhelpful collection-desk interaction at pickup.
DXB
LOCAL
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The Bottom Line
KM Garage Rashidiya is mainly a bodywork and repair destination for accident and insurance jobs. Customers also bring cars for windscreen replacement, mechanical and paint work, and detailing-style services such as ceramics coating. The strongest reviews describe cars returned on time, clean and in good condition, with helpful coordination around claims and parts.
Turnaround can be a real advantage when the process runs smoothly. Reviews mention delivery in two days, five working days, 24 hours for a windscreen replacement and even two days ahead of schedule. The team has also arranged hard-to-find parts for a BYD E2, which helped avoid repeated trips to other garages.
There is, however, a noticeable split in the feedback. Some customers praise clear updates and transparent estimation, while others describe unanswered calls, delayed information, poor paint finishing or defects discovered after handover. One windscreen customer later reported cracks and difficulty getting the issue corrected.
Before leaving your car, confirm the approved insurance work and the expected completion date in writing. Photograph the vehicle and test glass, cameras, electronics and interior items at collection. If you want extras such as headlight polishing or washing, ask whether they can be added to the job.