Fast Deliveries
Some UAE–Philippines shipments arrived in three days, including one parcel received by a customer’s family.
KN Express L.L.C
Al Qusais
KN Express L.L.C is a logistics service in Al Qusais handling cargo and courier shipments, with reviews especially focused on air cargo between the UAE and Philippines. Customers describe smooth pickups, careful packing and deliveries sometimes arriving in three days, though delays, tracking gaps and missing items are important cautions.
Reputation Score
4.5
★★★★★
637 ratings
Source: Google Maps
The Good Stuff
Careful Packing
Customers describe parcels, documents and even a framed artwork shipment arriving safely, intact and without damage.
Helpful Updates
Several reviews mention prompt replies, step-by-step guidance and regular shipment updates that made the process easier.
Smooth Pickup
A customer reported that collection was on time and that the item was packed carefully from pickup through delivery.
Flexible Collection
One framed artwork shipment was collected from a sender outside the usual service area.
Tips for a Better Visit
Confirm Tracking. Ask for a working tracking number and payment receipt before handover; one customer reported receiving neither.
Check ETAs. Treat quoted delivery dates cautiously and ask how customs or holidays could affect the shipment before sending it.
List Contents. Make sure every item is correctly recorded on the invoice and waybill, especially cosmetics, sweets and personal products.
Confirm Fees. Get pickup and delivery charges in writing before collection; customers reported charges that were not clearly explained.
Request Packing Proof. For valuable or fragile shipments, ask whether packing and weighing can be documented before dispatch.
Plan the visit
Practical details
Rocky Warehouse - Warehouse #19 11th St
Al Qusais - Al Qusais Ind. First, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
Air shipment
Customers use the company for air shipments, including routes between the Philippines and the UAE.
Delivery documents
One customer reported that delivery documents were processed and delivered very quickly.
Cargo/courier services
Reviews refer to the business for general cargo and courier shipments, including important documents and personal parcels.
Common Concerns
Long Delays
Some shipments took weeks or months instead of the expected few days, with customs repeatedly cited as the reason.
Missing Items
Reviews report missing goods, including canned items and an expensive item from parcels sent to the Philippines.
Poor Updates
Some customers say calls and WhatsApp messages went unanswered, leaving them without clear shipment status or resolution.
Documentation Errors
One Japan-to-UAE shipment was documented as only “1 pair of shoes” despite containing cosmetics, hair products and sweets.
Unclear Charges
A customer reported receiving the invoice only after pickup and being charged AED 1,472.40, which came as a surprise.
DXB
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The Bottom Line
C is a logistics service in Al Qusais used for cargo and courier shipments, particularly air shipments between the UAE and the Philippines. Reviews also mention document delivery, framed artwork and parcels sent in both directions. The strongest experiences involve smooth pickup, careful packing and regular updates; some customers received shipments in three days or less.
The service record is not consistent. Several customers describe packages arriving safely and intact, while others report delivery delays of two weeks, nearly a month or even five months. Customs is often given as the explanation, but reviewers complain that updates can be vague, calls go unanswered and tracking may be unavailable.
Missing items and opened goods are also reported, including canned products and an expensive item. Before handing over anything valuable, confirm the exact ETA, customs-delay process, tracking number, receipt and all pickup or delivery fees in writing. Check that the invoice and waybill list every item accurately; one Japan-to-UAE shipment was recorded only as “1 pair of shoes” despite containing cosmetics, hair products and sweets.
KN Express may work smoothly for routine shipments, but the documented communication and loss risks deserve careful consideration for urgent, high-value or business-critical cargo.