Parathas
The Dubai Paratha and chicken paratha are repeatedly praised, with one reviewer calling them among Dubai’s tastiest.
Koukh Al Shay | Al Qusais - Dubai
Al Twar
Koukh Al Shay is a casual cafeteria in Al Twar for tea, snacks and quick meals. Reviews make the paratha sandwiches and karak the clearest draws, while the simple indoor and outdoor seating suits an easy tea stop.
Reputation Score
3.6
★★★★☆
390 ratings
Source: Google Maps
The Good Stuff
Tea Selection
Karak, Kashmiri tea and saffron tea are strong picks; one visit found both Kashmiri and saffron tea very good.
Falooda
The special falooda is singled out as amazing, while mango falooda also received a positive mention.
Quick Bite
A review describes the branch as clean and cozy for a quick bite or evening tea, with snacks served hot and fresh.
Sandwiches
Paratha rolls and sandwiches are a reliable part of the menu; chilli chicken porotta roll was reported good and hot.
Longtime Appeal
One customer says the taste has remained good after eating here for four years.
Tips for a Better Visit
Allow Time. Build in extra time for dine-in orders; one review waited 30–45 minutes for tea and a paratha roll.
Check Orders. Check ingredients before leaving, especially for customised parathas: one omelet order lacked cheese and mayonnaise.
Skip Delivery. For time-sensitive meals, consider eating in or collecting instead; a delivery 2 km away reportedly took over an hour.
Try Tea. If you are stopping for drinks, Kashmiri and saffron tea were both praised more than the chilli chicken indomie.
Check Payment. Confirm that card payment went through before leaving; one breakfast customer discovered the payment had failed later.
Visit Off-Peak. Off-peak visits may be easier when possible, as repeated reviews describe slow preparation and customers leaving before orders arrived.
Plan the visit
Practical details
٢ 11th St
Al Twar 5, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Karak Chais
Karak is a regular favourite and one of the main reasons customers use the cafeteria as a tea stop.
Special milkshake
A special milkshake combining avocado, mango and ice cream was described as brilliant.
Common Concerns
Slow Service
Long waits are the biggest concern, including reports of 30–45 minutes for tea and a paratha roll.
Delivery Delays
Delivery and WhatsApp orders are often reported as delayed, including a one-hour wait for a delivery only 2 km away.
Rude Service
Several reviews describe staff as rude, unhelpful or inattentive when taking orders or handling complaints.
Order Errors
Customers report missing ingredients, wrong orders and arguments when calling to correct mistakes.
Inconsistent Value
One customer found a 120AED sandwich bill expensive and another said a large steak combo did not match its menu presentation.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
120AED
a few sandwiches made from purata
“My bill was 120AED for a few sandwiches made from purata, which I found to be quite expensive”Google review · October 2024
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The Bottom Line
Koukh Al Shay is a casual cafeteria in Al Twar where people stop for karak, paratha sandwiches and evening tea. The strongest food mentions centre on the Dubai Paratha, chicken paratha and hot chilli chicken porotta roll. It is the sort of place that can work well for a quick snack when the order runs smoothly.
Tea is the safest reason to visit. Customers regularly return for karak, while Kashmiri tea and saffron tea were both praised in one visit. Special falooda and mango falooda also stand out, and the branch has been described as clean, cozy and comfortable for a relaxed tea stop, with indoor and outdoor seating.
The main caution is service rather than the menu. Reviews repeatedly mention long waits, ignored customers and rude responses. One diner waited 30–45 minutes for tea and a paratha roll; delivery complaints include more than an hour for an order travelling about 2 km.
Missing ingredients and wrong orders have also been reported, so check customised items and confirm payment before leaving. Prices are not viewed consistently: one reviewer called them reasonable, while another found a 120AED sandwich bill expensive. For a first visit, tea and a paratha are the more dependable starting points.