Helpful fitting
Several shoppers describe patient, courteous help with size changes, outfit choices and finding a suitable fit.
Lacoste - Dubai Mall
Downtown Dubai
Lacoste - Dubai Mall is a clothing store in Downtown Dubai, carrying the brand’s familiar polo-led apparel along with accessories and sportswear. Reviews point to a useful selection of men’s clothing and shoes, with occasional discounts and hands-on help when the right size or style is available.
Reputation Score
4.1
★★★★☆
113 ratings
Source: Google Maps
The Good Stuff
Shoe options
The shoe range includes styles such as the Chaymon whites, praised for comfort and Ortholite cushioning when bought on sale.
Men’s range
One review highlights a strong men’s clothing selection, including a well-fitting pink polo shirt.
Choice
A shopper found many different items to choose from, while other reviews mention shirts and wallets.
Discounts
Customers have reported finding large discounts, including on a purchase made after quickly locating the right items.
Tips for a Better Visit
Check sizes. Ask staff to confirm your size before settling on a shoe: one shopper’s intended pair was unavailable in their size.
Inspect purchases. Check display items and packed contents before leaving; a review describes a damaged shirt and a missing shirt in the bag.
Verify discounts. If you are using a Fazza offer, confirm that the discount is reflected at checkout before paying.
Track online orders. For online purchases, confirm stock and delivery timing early; one order was cancelled after several days of uncertainty.
Compare prices. Shoppers comparing internationally should check the price first: one reviewer found the store more expensive than India.
Plan the visit
Practical details
The Dubai Mall, Ground level, Fashion Parking
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Uneven service
Reviews range from very attentive assistance to staff ignoring customers or speaking in a way shoppers found uncomfortable.
Discount issue
A customer said Fazza National Day discounts were not reflected after two visits and a complaint to staff.
Quality concerns
One polo reportedly shrank after a proper wash, while another customer reported colour issues with a gift.
Return delays
An online return was reportedly collected but remained unresolved for more than a month without clear updates.
Stock problems
Reviews mention unavailable sizes, damaged display stock and an online order that was eventually cancelled.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
25Aed
express delivery same day
“I paid extra for express delivery same day 25Aed”Google review · July 2023
DXB
LOCAL
LOCAL
The Bottom Line
Lacoste - Dubai Mall is a Downtown Dubai clothing store for the brand’s familiar polo shirts, men’s and women’s apparel, shoes and accessories. The reviews suggest it is worth browsing when you want a branded outfit or footwear and would value in-store help with sizing and styling. One shopper found a pink polo in a good size, while another bought Chaymon whites with Ortholite insoles after spotting them on sale.
The range is not described consistently: one customer praised the selection, while another felt Indian stores had more choice. Discounts can make a difference, and a shopper reported buying with a big discount, but a separate review says a Fazza National Day offer was not reflected even after two visits. Check the final price at checkout rather than assuming an advertised benefit has been applied.
Service depends heavily on the interaction. Many reviews describe patient, friendly and efficient assistance, yet others mention being ignored, lectured about children or spoken to discourteously. Inspect display items and your packed purchases before leaving: reviews include a damaged shirt and a missing shirt.
Online ordering has a shakier record, with complaints about delayed returns, uncertain stock and cancelled deliveries, so confirm availability and timing before relying on it.