Clear updates
Some service advisors keep customers informed throughout the process, making a first service feel considerably less stressful.
Land Rover Authorised Repairer Al Tayer Motors
Al Quoz
Land Rover Authorised Repairer Al Tayer Motors is an official Land Rover service centre in Al Quoz for maintenance and repairs on models such as Range Rover, Defender and Discovery. Reviews point to useful touches including smart-key support and, in some cases, vehicle drop-off assistance.
Reputation Score
4.0
★★★★☆
180 ratings
Source: Google Maps
The Good Stuff
Smart-key help
A customer’s smart-key problem was resolved quickly during a smooth same-day booking and ownership-update process.
Vehicle cleaning
Several reviews mention cars being cleaned or sanitised before handover, including one that specifically noted whole-car sanitisation.
Drop-off service
A customer reported free vehicle drop-off to their location, which can make leaving the car for service more convenient.
Welcoming team
Some visitors describe the reception and service team as professional and welcoming, with good care and hospitality.
Tips for a Better Visit
Check availability. If you need a courtesy or replacement car, confirm availability directly before booking and again at drop-off rather than relying on a promise.
Photograph condition. Take photos of the cabin and boot when handing over the car, then inspect for stains, rubbish or damage before accepting delivery.
Get timelines. Ask for a named contact, update schedule and realistic completion date; reviews describe repeated calls and long periods without callbacks.
Confirm booking. Recheck the appointment in the system shortly before arrival, since one customer reached the branch to find the booking had not been updated.
Plan the visit
Practical details
Between 3rd and - Sheikh Zayed Road - 4th interchange
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 7:30 AM – 11:00 PM |
| Tue | 7:30 AM – 11:00 PM |
| Wed | 7:30 AM – 11:00 PM |
| Thu | 7:30 AM – 11:00 PM |
| Fri | 7:30 AM – 11:00 PM |
| Sat | 7:30 AM – 11:00 PM |
| Sun | 7:30 AM – 11:00 PM |
Popular Mentions
Range Rover Velar
A customer described completing a first service for a newly purchased Range Rover Velar with consistent follow-up and clear updates.
on the road assistance
One Range Rover owner specifically praised the service team and the availability of on-road assistance.
Common Concerns
Long delays
Multiple customers describe cars remaining for weeks, repeated visits, slow repairs and little communication while work is pending.
Loan-car gaps
Replacement or courtesy cars are not reliably available, even when repairs take several weeks or a contract may provide for one.
Poor handover
Some cars were returned dirty or with oil stains, rubbish and other damage after service.
High costs
Reviews describe expensive servicing, inspection and repair bills, including extra charges that customers say were not explained beforehand.
Privacy concern
One customer said complete vehicle information was released to another person without an authorisation or NOC.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
935 aed
diagnosing issues
“When I arrived in Monday evening I was given a 935 aed bill for diagnosing issues as I was not willing to commit to the 15k suggested work”Google review · February 2023
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The Bottom Line
Land Rover Authorised Repairer Al Tayer Motors in Al Quoz handles authorised Land Rover maintenance and repairs, with reviews mentioning routine servicing, major work, smart-key assistance and on-road support. It is worth considering if keeping a Range Rover, Defender or Discovery within the authorised network matters to you, but the experience is notably uneven. The brighter reports describe attentive communication, a welcoming team and useful handover touches.
One first-time Range Rover Velar service was described as seamless because the customer was kept informed; another smart-key issue was solved quickly. Reviews also mention free drop-off to a customer’s location and cars being cleaned or sanitised before delivery. The main risk is time.
Customers report vehicles sitting for weeks, repeated visits for the same fault, unanswered calls and no replacement car during lengthy repairs. There are also complaints about cars coming back dirty or damaged, unclear extra charges and high bills: examples include AED 3,000 for a battery replacement and 935 aed for diagnosis. Photograph the car at handover, confirm fees and loan-car availability in writing, and get a realistic completion date before leaving it.