Quick repairs
Glasses adjustments and repairs are often completed promptly, including an on-the-spot adjustment and a separate repair described as quick and professional.
Lenskart at Dubai Mall
Downtown Dubai
Lenskart at Dubai Mall is an optician in Downtown Dubai where you can buy prescription eyewear or contact lenses. Reviews particularly highlight quick glasses repairs, helpful frame guidance and efficient eye-test visits.
Reputation Score
4.8
★★★★★
491 ratings
Source: Google Maps
The Good Stuff
Frame choice
Customers describe a wide selection of stylish frames, with staff helping match choices to face shape and personal style.
Own frames
The store can put new lenses into customers’ existing frames, with one review praising the speed and reasonable price of the work.
Eye testing
Several reviews describe the eye test as quick or professional, including one customer who was pleased with the clarity of the examination.
Stock sourcing
A requested glass type was sourced from another store even though it appeared out of stock, which is useful for a specific lens requirement.
Prompt delivery
One customer received glasses two days after ordering, alongside guidance through the eye test and frame selection.
Tips for a Better Visit
Clarify testing. Ask specifically for near vision as well as distance testing before ordering; one review says only distance vision was tested.
Confirm timing. If you are visiting on a tight schedule, confirm the waiting time at the counter; one customer waited 30 minutes after being quoted 10.
Ask about repairs. For a loose or damaged pair, ask whether an adjustment or screw repair is possible before replacing the frame.
Check promotions. Ask which offers are running when you shop; a customer used a buy-one-get-one promotion for spectacles and sunglasses.
Bring frames. If you already own frames, ask about fitting new lenses into them; one customer said this was completed very quickly.
Plan the visit
Practical details
Waitrose Parking ,Lower Ground, Dubai Mall - opposite Waitrose Supermarket
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
contact lenses
A customer described a smooth purchase of contact lenses, including explanations about choosing and wearing them comfortably.
B1T1 promo
A buy-one-get-one promotion helped one customer receive sunglasses alongside prescription glasses at no extra cost.
progressive eyeglasses
Progressive eyeglasses are mentioned in a positive purchase review, although another customer reported a poor experience with expensive progressive lenses.
Common Concerns
Vision testing
One customer said only distance vision was tested and reported being told that proper near-vision lenses would cost extra.
Lens advice
A review describes contradictory advice about blue-light lenses and near vision, so prescription details should be clarified before ordering.
Waiting time
A customer was told to wait 10 minutes but waited 30 minutes before being told someone else would go first.
Durability
One sunglasses buyer reported the pair breaking after three months and again six months later after an initial repair.
Service attitude
Some reviews report rude or sarcastic interactions, including a dispute over providing change for a 500 AED note.
DXB
LOCAL
LOCAL
The Bottom Line
Lenskart at Dubai Mall is a useful Downtown Dubai option for buying prescription glasses, sunglasses or contact lenses, with reviews also highlighting eye tests and glasses repairs. The strongest pattern is hands-on service: customers describe quick adjustments, lenses fitted into their own frames, help choosing frames, and prompt delivery. One shopper received new glasses two days after ordering.
The frame range gets positive attention, particularly for stylish choices, and several customers appreciated patient guidance around face shape, lens selection and personal requirements. A requested glass type was even sourced from another store when it showed as out of stock. Promotions can also change the value of a visit: reviews mention both a buy-one-get-one offer and a sunglasses deal, though these should be checked at the time.
There are some important cautions. One customer reported that only distance vision was tested and received contradictory advice about blue-light lenses and near work; ask clearly what your prescription includes before paying. Another review describes a 30-minute wait after an initial 10-minute estimate, so allow flexibility during busy periods.
Repair experiences are generally positive, but one sunglasses buyer reported repeat breakage after an initial repair.