Broad selection
The store covers a wide self-care range, with shoppers discovering products they had not seen before.
Letoile
Al Kheeran - Ras-Al-Hur
Letoile is a cosmetics store in Al Kheeran - Ras-Al-Hur with a notably broad beauty selection. Reviews highlight its perfume range, skincare and makeup choices, in-store product guidance, and promotions that can make larger purchases more worthwhile.
Reputation Score
4.1
★★★★☆
190 ratings
Source: Google Maps
The Good Stuff
Perfume range
Customers describe the perfume collection as unusually large, making it useful for comparing scents in one visit.
Helpful guidance
Several reviews describe patient, attentive help with choosing makeup, skincare and fragrances rather than being left to guess.
Easy browsing
One shopper appreciated being given room to browse while still having assistance available when needed.
Clean layout
The store is described as clean, organised and easy to browse, which helps when comparing a large number of brands.
Product testing
Consultants have been reported to offer skincare advice and let shoppers test new products before deciding.
Loyalty rewards
Reviews mention bonus points, loyalty rewards, discounts and gifts with purchases as useful extras for repeat shoppers.
Beauty classes
A makeup master class is one of the activities mentioned by customers, beyond ordinary product shopping.
Tips for a Better Visit
Check delivery. If ordering online, treat stated delivery windows cautiously: one four-hour delivery order arrived two days late.
Inspect parcels. Check seals, quantities and packaging as soon as an online order arrives; reviews mention missing and opened items.
Ask to test. For foundation or skincare, ask to try products and explain your needs before buying, especially when the item is expensive.
Check offers. Ask sales staff about current promotions and their terms; a review mentions a buy-two offer and an additional discount.
Confirm refunds. For canceled online items, keep your order details and follow up promptly, since one refund complaint remained unresolved.
Plan the visit
Practical details
Dubai Festival City Mall - Crescent Dr
Al Kheeran - Ras-Al-Hur, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Niche perfumery
The store is mentioned as a place to browse a large selection of niche fragrances alongside mainstream beauty products.
Chado cosmetics stand
One review specifically celebrated finding a Chado cosmetics stand in Dubai.
Sultan de Saba body scrub
A customer mentioned buying this body scrub, while another review referred to Sultan de Saba products at good prices.
Secret boxes
Some purchase promotions have included surprise boxes or gift boxes, adding an occasional extra to a beauty purchase.
Common Concerns
Delivery delays
Several online orders arrived later than promised, including same-day and four-hour delivery orders.
Missing refunds
One online-order complaint said canceled items were not refunded despite repeated follow-ups.
Open products
Reviews report receiving opened or apparently used beauty products, including an item with a finger mark inside.
App trouble
A customer valued the bonus points but could not download the app needed to access them.
Uneven service
In-store service is not consistent: one shopper felt followed while browsing and described the interaction as unwelcoming.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED100
2 products
“Currently they have very good offer which buy 2 products minus AED100 and you will pay less with Fazaa discount for additional 5% off”Google review · June 2026
100 AED
app download promotion
“They also give away secret boxes with a purchase and provide 100 AED discount if you download their app”Google review · August 2025
DXB
LOCAL
LOCAL
The Bottom Line
Letoile is a large cosmetics store in Al Kheeran - Ras-Al-Hur where shoppers can compare perfumes, makeup and skincare in one visit. Reviews repeatedly point to the breadth of the range, including niche fragrances and products that are difficult to find elsewhere. The spacious, organised layout also makes a big assortment easier to browse.
In-store help is a real strength when it works well. Customers describe consultants taking time to understand their needs, explaining products, offering skincare tips and sometimes letting them test new items. A makeup master class has also been mentioned, while loyalty points, gifts and promotional discounts can add value for repeat shoppers.
Ask about the current terms rather than assuming an offer applies. The main caution concerns online ordering, not the selection itself. Reviews describe late deliveries, canceled or missing items, opened products and refunds that required repeated follow-up.
If you order, inspect the parcel and seals immediately and keep photos and order details. In-store service appears uneven: many shoppers found staff attentive, but one review described feeling closely followed while browsing. If you prefer space, say so at the start of your visit.