Genuine parts
Customers report original LG parts, including refrigerator shelves and washing-machine components, are available through the centre.
LG Service Center ( AL YOUSUF ELECTRONICS LLC)
Al Qusais
LG Service Center in Al Qusais is an LG home-appliance repair and spare-parts centre operated by Al Yousuf Electronics. Customers come for genuine parts, refrigerator and washing-machine repairs, and servicing for appliances such as microwaves and vacuum cleaners.
Reputation Score
3.7
★★★★☆
418 ratings
Source: Google Maps
The Good Stuff
Helpful checks
One vacuum owner had a minor dust issue fixed on the spot and left with the appliance working without paying.
Quick repairs
A TV with an LED malfunction was collected, repaired with a replacement LED system and returned the following day.
Part guidance
A customer seeking two washing-machine parts said staff clearly explained why the parts had failed.
Warehouse deals
Some rejected appliances with small dents or paint peeling were described as functioning normally and sold as a lower-grade option.
Tips for a Better Visit
Confirm timing. Before handing over an appliance, ask whether it must stay in the warehouse and for how many days; one estimate was 5–6 days.
Get diagnosis. Ask for the failed part and repair estimate in writing before approving work, as one customer reported being charged for a different part.
Check warranty. Bring your warranty documents and clarify exclusions before paying; reviews include a warranty refusal on an eight-month-old washing machine.
Plan transport. Confirm collection and return arrangements first: a microwave customer had to drive 45 minutes because pickup and drop-off were unavailable.
Document condition. Photograph an appliance before handing it over, especially refrigerators, after one customer reported receiving a fridge with a damaged door.
Plan the visit
Practical details
Opp. Zulekha Hospital - Doha Rd
Al Qusais Ind. First, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Fri | 8:00 AM – 12:30 PM, 2:30 PM – 5:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Sun | Closed |
Popular Mentions
LG 55 TV
A customer reported a same-day technician visit for an LED malfunction and delivery of the repaired television the next day.
LG Vacuum Cleaner
The centre handled a vacuum whose pipe broke shortly after purchase, though the warranty outcome was disputed in the review.
microwave
Microwave repair is mentioned both as a completed repair and as a case involving a reported delay and high quotation.
Common Concerns
Poor communication
Several customers report unanswered calls, vague updates and repair requests that were delayed or cancelled without clear notice.
Long waits
Reported repair delays range from over two weeks for a microwave to almost two months for a vacuum cleaner.
Diagnosis disputes
One washing-machine customer said three different diagnoses led to extra costs and delays before management responded.
Installation issues
Reviews describe missed installation appointments and technicians taking three hours for work expected to take 30 minutes.
Warranty concerns
Customers report warranty refusals and expensive quotations, including a washing-machine repair quotation described as too high.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
210 AED
Technician visiting fee
“Technician visiting fees is 210 AED without resolving issue saying need to take it into warehouse for at least 5-6 Days”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
LG Service Center in Al Qusais handles repairs and parts for LG home appliances. Reviews mention washing-machine parts, refrigerator work, microwave repairs, vacuum cleaners and TVs, so this is a practical stop when you need an LG component or an authorised repair rather than a general electronics shop. The clearest strength is access to genuine parts.
Customers found refrigerator shelves and washing-machine components, and one reviewer described original parts as available immediately. There are also occasional bright spots in the repair experience: a vacuum with a minor dust problem was checked and fixed without charge, while an LG 55 TV with an LED fault was returned after one day. Service consistency is the main concern.
Other customers describe unanswered calls, vague updates, high quotations, disputed warranty decisions and appliances held for weeks or months. Installation has also been uneven, with missed appointments and one job taking three hours instead of 30 minutes. Ask for a written diagnosis, confirm warranty coverage and get a firm collection date before approving work.
If you are visiting for a microwave or other bulky appliance, check transport arrangements first; one customer had to drive 45 minutes for drop-off and collection. The centre also appears to sell rejected appliances with cosmetic damage, so inspect those carefully and compare the price with online listings.