Insurance Help
Staff have repeatedly pursued insurance approvals, including more than 10 contacts with an insurer for one medicine.
LIFE Pharmacy - 81
Motor City
LIFE Pharmacy - 81 is a pharmacy in Motor City where you can pick up medicines, vitamins and supplements, with reviewers also describing help navigating insurance approvals. Staff advice is often a draw, though prescription availability and delivery timing have not been consistent.
Reputation Score
4.8
★★★★★
166 ratings
Source: Google Maps
The Good Stuff
Branch Sourcing
When Vitamin K tablets were unavailable elsewhere, the pharmacy arranged supply from another branch and home delivery in under 12 hours.
Credit Notes
A customer who changed their mind about Pampers received a credit note swiftly and politely.
Product Advice
Reviews describe useful guidance when choosing supplements and finding a suitable product.
Organisation
One review found the pharmacy clean, well organised and able to direct a customer elsewhere when a specific medicine was unavailable.
Tips for a Better Visit
Allow Time. Build in extra time for prescriptions rather than assuming a quick collection; one reviewer reported a 12-hour wait.
Ask Alternatives. If an item is unavailable, ask whether another branch can source it; a Vitamin K order was arranged from another branch.
Check Medicine. Check the medicine against your prescription before accepting a delivery, after one customer reported receiving the wrong item.
Plan the visit
Practical details
New, Foxhill 5
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 8:00 AM – 2:00 AM |
| Tue | 8:00 AM – 2:00 AM |
| Wed | 8:00 AM – 2:00 AM |
| Thu | 8:00 AM – 2:00 AM |
| Fri | 8:00 AM – 2:00 AM |
| Sat | 8:00 AM – 2:00 AM |
| Sun | 8:00 AM – 2:00 AM |
Common Concerns
Stock Delays
Customers reported waiting an hour after insurance approval before learning their prescribed medicines were not available at the branch.
Prescription Wait
A separate review reports waiting 12 hours without the prescription being completed.
Wrong Medicine
One customer said the delivered medicine was wrong after three days of changing insurance updates.
Poor Attention
A customer left after a salesperson on the phone ignored them and did not ask what they needed.
DXB
LOCAL
LOCAL
The Bottom Line
LIFE Pharmacy - 81 in Motor City is useful for ordinary pharmacy shopping as well as more involved prescription help. Reviews mention buying Pampers, looking for supplements, and getting support with insurance approvals. Several customers describe pharmacists who take time to explain products and help find an appropriate option.
The branch has also handled hard-to-find items creatively. When Vitamin K tablets were unavailable at several pharmacies, one customer said the item was sourced from another LIFE branch and delivered home in less than 12 hours. That suggests it is worth asking about stock at other branches rather than giving up after a shelf search.
There is a significant caveat with prescriptions. Multiple reviews describe long waits after insurance approval, including an hour spent before discovering that the medication was not in stock. Delivery promises were also criticised: one customer waited two days, received late-night updates, and was then told the address was too far.
Another reported receiving the wrong medicine after three days of changing insurance information. For a simple purchase or product question, the feedback is mostly warm and specific. For an insured prescription, confirm stock, delivery coverage and timing before the claim is processed, then check the medication carefully when it arrives.