Prescription delivery
Several customers report medicines and prescriptions arriving on time, with updates during the process.
LIFE Pharmacy - Bin Seray
Oud Metha
LIFE Pharmacy - Bin Seray in Oud Metha is a neighbourhood pharmacy for prescriptions, supplements and skincare items. Reviews point to helpful product guidance, prompt delivery in many cases and in-store offers, although some customers report follow-up and delivery problems.
Reputation Score
4.6
★★★★★
115 ratings
Source: Google Maps
The Good Stuff
Skincare offers
Skincare shoppers repeatedly mention a useful selection paired with good offers.
Courteous staff
Reviews consistently describe the team as friendly, courteous and attentive during in-store service.
Supplement advice
Customers looking for supplements say the team explains products and advises on their requirements.
Product range
One reviewer specifically valued the choice of essential medications and the staff's knowledge of them.
Tips for a Better Visit
Call ahead. Do not rely on the phone for an urgent request; one reviewer says nearly 12 calls went unanswered.
Keep invoices. Retain your purchase invoice if a medicine might need returning or exchanging, since a lost invoice caused a problem after three weeks.
Confirm delivery. If ordering delivery, confirm the timing and follow up promptly; one customer says the order was forgotten after an hour.
Check seals. Inspect the inner seal when opening supplements or vitamins and contact the pharmacy immediately if packaging looks damaged.
Ask questions. For prescriptions or over-the-counter medicines, ask about dosage and possible side effects; reviewers say staff have answered these questions.
Plan the visit
Practical details
Opp Sunrise Supermarket, Oud Mehta Road, Near Lamcy Plaza
Oud Metha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Skin care items
Customers repeatedly mention the branch for skincare shopping, especially when offers are available.
Protein
Protein shoppers mention affordable prices and staff who take time to answer questions.
Home delivery
Home delivery is frequently used for medicines, though individual delivery experiences vary.
Common Concerns
Phone access
One customer says the branch did not answer after almost 12 calls, making it unsuitable for urgent phone enquiries.
Invoice policy
A customer could not return or exchange medicine after three weeks because the purchase invoice had been lost.
Delivery lapses
One order was forgotten after an hour-long follow-up, and the customer was told it could no longer be delivered.
Long wait
A reviewer reports waiting five hours for medicine while unwell and receiving repeated inaccurate updates.
Packaging concern
One customer reported a broken inner seal on a multivitamin and said follow-up messages were not answered.
DXB
LOCAL
LOCAL
The Bottom Line
LIFE Pharmacy - Bin Seray is a practical stop in Oud Metha for prescription medicines, supplements, skincare items and related pharmacy supplies. The strongest pattern in the reviews is staff knowledge: customers describe clear explanations around medicines, dosages and possible side effects, as well as useful advice when choosing supplements. Skincare items also receive repeated mentions for their offers.
Delivery is a major part of the branch’s appeal, with several customers reporting prompt or on-time medicine delivery and updates along the way. Promotions are another reason shoppers return, particularly for skincare and other products. The service is often described as friendly, courteous and personal despite being part of a larger chain.
There are important caveats. One reviewer could not arrange a return or exchange after losing the invoice, while another says the branch failed to answer almost 12 phone calls. Delivery experiences are mixed: some orders arrived quickly, but one was forgotten after an hour and another customer reports waiting five hours for medicine.
If you order, confirm the delivery timing; if buying supplements or vitamins, check the inner seal before using them and keep your invoice.