Medicine sourcing
Staff have tracked down unavailable and rare medicines, then arranged delivery when needed.
Life Pharmacy FZ-LLC ( DHCC)
Dubai Healthcare City
A pharmacy in Dubai Healthcare City for prescriptions, supplements and everyday health purchases. Reviews point to strong medicine-sourcing and delivery support, including efforts to locate out-of-stock items and arrange home delivery.
Reputation Score
4.9
★★★★★
394 ratings
Source: Google Maps
The Good Stuff
Reliable delivery
Customers report quick, on-time medicine deliveries, including prescription refills sent to Sharjah.
Insurance help
The team has helped customers secure insurance approval and complete prescription refills through to delivery.
Medicine availability
Reviews mention good availability and a wide selection, with unavailable items sometimes sent to the customer’s home.
Product guidance
Customers describe clear guidance on prescriptions, supplements, vitamins and skincare products.
Helpful team
Multiple reviews describe the pharmacists and wider team as approachable, patient, cooperative and knowledgeable.
Organised branch
One review describes the branch as clean and well organised, useful when browsing health and personal-care products.
Tips for a Better Visit
Check dosage. Read the label and confirm the strength and daily tablet count against your prescription before leaving.
Confirm coverage. Ask exactly what your insurance covers and make sure the prescription is processed under insurance before waiting.
Ask delivery. If your medicine is unavailable, ask whether the team can source it and deliver it rather than making another trip.
Check vouchers. Before relying on an Esaad discount or voucher, confirm whether it applies to medicines or only supplements and whether the app is required.
Allow time. Although many reviews describe fast service, allow extra time for prescriptions if insurance or order handling is involved.
Plan the visit
Practical details
Unit no. 09RI, Building No. 64, District 1, Block D, Ground Floor
Umm Hurair Second - Dubai Healthcare City, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Common Concerns
Dosage error
One customer received incorrect dosage guidance for a prescribed medicine and later had to buy another medicine.
Uneven service
A customer said they were ignored on the shop floor and eventually left without assistance.
Long delay
One prescription took 1 hour and 20 minutes after the order was forgotten and insurance processing was missed initially.
Voucher limits
A review says the Esaad discount did not cover medicine and the voucher was limited to supplements after an app download.
Exchange wait
One older review reports that exchanging an item took two hours and describes rude service during the visit.
DXB
LOCAL
LOCAL
The Bottom Line
Life Pharmacy FZ-LLC in Dubai Healthcare City is used for prescription medicines, refills, supplements and everyday pharmacy purchases. Its clearest strength is follow-through: customers describe staff finding rare or out-of-stock medicines, arranging home delivery, and helping with insurance approval. Delivery is also available through the online service and has been described as quick and on time.
The branch seems especially useful when a straightforward purchase becomes a small logistical problem. One customer had a lost receipt recovered for an insurance claim; another had a prescription refill handled from insurance approval through delivery. Reviews also mention guidance on supplements, vitamins and skincare products, plus a broad selection of medicines and personal-care items.
Service is not perfectly consistent. A customer reported being ignored on the shop floor, while another waited 1 hour and 20 minutes after an order was forgotten and insurance processing was missed. More seriously, one review describes incorrect dosage guidance, so check the medicine strength and instructions against your prescription before leaving.
Also clarify Esaad terms: one customer said the discount did not cover medicines and the voucher was limited to supplements after downloading the app. If an item is unavailable, ask about sourcing and delivery before walking away.