Insurance Help
Staff have processed insurance approvals quickly, helping one customer avoid long queues and delays.
LIFE Pharmacy - Hala 13
International City
LIFE Pharmacy - Hala 13 in International City is a walk-in pharmacy for medicines, health products and clinic-related services such as blood tests and health-check packages. Reviews point to helpful in-store care, particularly when staff handle insurance approvals promptly.
Reputation Score
4.3
★★★★☆
127 ratings
Source: Google Maps
The Good Stuff
Quick Service
Several customers describe prompt in-store attention, including staff making an effort to minimise waiting.
Walk-In Convenience
One review specifically says the branch works well for walk-in purchases, even though its delivery service is less dependable.
Product Advice
A customer said the pharmacy team listened carefully and recommended the products they actually needed.
Stable Essentials
During the mask and sanitiser shortage, one customer noted that prices were not increased.
Tips for a Better Visit
Confirm Delivery. For urgent medicine, confirm the delivery time and follow-up process first; several reviews describe missed promises and long delays.
Check Fasting Rules. Before booking a health-check package, ask whether fasting is required so a walk-in visit is not wasted.
Ask Exchange Rules. Check the exchange and refund policy before buying supplements or accessories, especially promotional items.
Allow Extra Time. If you are visiting the clinic, allow for possible waits; one patient reported spending more than an hour there repeatedly.
Verify Follow-Up. For lab reports or warranty issues, ask how updates will be provided before leaving, as customers reported difficulty getting replies.
Plan the visit
Practical details
Shop No. 22 & 24, S-6 Building, Spain Cluster S-6, Opp. Madina Supermarket
Warsan First - Dubai International City, Dubai
| Mon | 8:00 AM – 2:00 AM |
| Tue | 8:00 AM – 2:00 AM |
| Wed | 8:00 AM – 2:00 AM |
| Thu | 8:00 AM – 2:00 AM |
| Fri | 8:00 AM – 2:00 AM |
| Sat | 8:00 AM – 2:00 AM |
| Sun | 8:00 AM – 2:00 AM |
Popular Mentions
Gold Health checkup
The Gold Health checkup is mentioned in a review about package instructions and fasting requirements.
breast pump
A customer reported buying a breast pump that was not working and then struggled to get a response.
Vitamin C chewable
Vitamin C chewable supplements are mentioned in a review about being given a promotional product that was not chewable.
Common Concerns
Unreliable Delivery
Reviews report missed delivery promises, including a prescription that took three days and an order delayed for hours.
Long Waits
One patient reported waiting more than an hour on three separate visits despite there being no rush.
Refund Limits
A customer trying to return overpriced dental floss after an hour was offered only a credit voucher, not a refund to the account.
Clinic Concerns
A clinic review alleged that the nurse did not disinfect before taking blood and that follow-up contact details were withheld.
Poor Follow-Up
Customers describe delayed responses on delivery, lab reports and warranty complaints, including one case lasting nearly a month.
DXB
LOCAL
LOCAL
The Bottom Line
LIFE Pharmacy - Hala 13 is a walk-in pharmacy in International City where customers buy medicines and health products, and can also use clinic-related services such as blood tests and health-check packages. The clearest strength is in-person service: several reviews describe quick attention, and one says staff processed an insurance approval quickly, avoiding long queues. There are useful products and services beyond routine purchases.
Reviews mention the Gold Health checkup, a Silver package, a breast pump and Vitamin C chewable supplements. That range makes the branch convenient when you want to combine a pharmacy purchase with a clinic visit, but the health packages need careful checking: one customer arrived for the Gold package and only then learned they had to be fasting. Delivery is the main reason to be cautious.
Customers report a prescription taking three days, missed one-hour promises and poor follow-up, although an older review described quick delivery. For urgent medicine, confirm stock, delivery timing and cancellation before relying on it. In-store experiences are mixed.
Some customers praise the staff’s care and professionalism, while others report waits of more than an hour, inconsistent communication, refund limits and a complaint that blood-taking was not disinfected. Ask about exchange rules before buying supplements or accessories, and consider visiting off-peak if you can.