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When a needed product was unavailable in-store, staff checked other branches until they found it and helped arrange collection smoothly.
LIFE Pharmacy - Hala 19 LLC (Dubai)
International City
LIFE Pharmacy - Hala 19 LLC is a pharmacy in International City where customers come for medicines, supplements and practical advice. Reviews highlight clear explanations, supportive in-store help and staff who will check other branches when a product is unavailable.
Reputation Score
4.8
★★★★★
209 ratings
Source: Google Maps
The Good Stuff
Clear Advice
Customers describe detailed explanations and patient guidance when choosing medicines or products.
Insurance Help
A customer reported persistent follow-up that secured insurance approval for prescribed medicines when the suggested alternative was unavailable.
Product Variety
One review specifically mentions genuine products and a variety of products at the International City store.
BP Check
A trainee checked a customer's blood pressure for free during a visit.
Voucher Offer
A customer received vouchers after buying several medicines, suggesting promotions may sometimes accompany larger purchases.
Tips for a Better Visit
Check Stock. If your medicine is unavailable, ask staff to check other branches; one review says this found the item and enabled a smooth purchase.
Ask Directions. Before buying supplements, confirm exactly how the product should be taken and check the return policy, especially for promotional items.
Allow Time. For delivery, build in extra time even for nearby buildings: one customer reported a minimum one-hour wait.
Visit In-Store. If you need advice or a quick explanation, visiting the pharmacy may be more reliable than calling, based on one review contrasting in-store and online service.
Ask About Vouchers. If buying several medicines, ask whether a voucher promotion is running; a customer reported receiving vouchers after a larger purchase.
Plan the visit
Practical details
P 17 Building
Warsan First - France Cluster, Dubai
| Mon | 8:00 AM – 2:00 AM |
| Tue | 8:00 AM – 2:00 AM |
| Wed | 8:00 AM – 2:00 AM |
| Thu | 8:00 AM – 2:00 AM |
| Fri | 8:00 AM – 2:00 AM |
| Sat | 8:00 AM – 2:00 AM |
| Sun | 8:00 AM – 2:00 AM |
Popular Mentions
Vitamin C chewable
Vitamin C chewable tablets are mentioned as a product a customer usually buys, though one review warns that a promotional alternative was not chewable.
immune booster
A customer said an immune booster suggested at the pharmacy made them feel better after drinking it.
Common Concerns
Delivery Delays
Reviews report very slow home delivery, including waits of at least an hour for nearby buildings and a late-night painkiller order that did not arrive promptly.
Phone Support
One customer said online calls were often unanswered and described the phone interaction as rude.
Supplement Returns
A customer said a promotional Vitamin C product was not chewable and could not be returned after purchase.
DXB
LOCAL
LOCAL
The Bottom Line
LIFE Pharmacy - Hala 19 LLC is a neighbourhood pharmacy in International City with a strong reputation for helpful in-store service. Customers mention buying medicines, Vitamin C products and other supplements, while several reviews praise staff for explaining options clearly and listening patiently before suggesting a product. The most useful practical feature is the willingness to look beyond the counter.
When one medicine was unavailable at this branch, staff checked other branches until they found stock and helped the customer get it smoothly. Another customer described persistent follow-up to secure insurance approval for prescribed medicines when the insurer’s alternative was not available. A free blood-pressure check was also reported during one visit, and another customer received vouchers after buying several medicines.
There are important cautions around delivery and promotional supplements. Reviews describe unanswered calls, rude phone communication and waits of at least an hour for nearby deliveries; an older review also reports a serious late-night delay while waiting for a painkiller. If ordering, allow extra time and consider collecting in person when timing matters.
For supplements, ask how the product is taken and confirm the return policy before accepting a promotional item: one customer discovered a Vitamin C product was not chewable and could not return it.