Branch sourcing
Staff have sourced a requested medicine from another branch when it was unavailable in-store.
Jebel Ali Village
LIFE Pharmacy - IBM2 LIFE Pharmacy is a neighbourhood pharmacy in Jebel Ali Village for everyday medicines, prescriptions and personal-care purchases. Reviews highlight helpful product guidance, essential medication availability and staff who may source an unavailable item from another branch.
Source: Google Maps
Staff have sourced a requested medicine from another branch when it was unavailable in-store.
A customer received guidance on choosing the correct skin-care products, rather than simply being shown the shelves.
The pharmacy carries essential and common medications for routine health needs, although the shop is described as small.
Reviews describe approachable staff, quick service and a welcoming greeting on entering.
One customer found the staff knowledgeable and willing to answer medication questions about safety and use.
Check expiry. Check the expiry date on vitamins and medicines before leaving, given one report of a two-year-old expiry.
Ask about sourcing. If an item is unavailable, ask whether it can be requested from another branch; one customer received this help.
Confirm delivery. For prescriptions, confirm the delivery follow-up directly rather than relying only on a promised next-day call.
Find the entrance. Inside the mall, look for the pharmacy at the left corner in front of Carrefour.
Plan the visit
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
One prescription order received insurance approval, but the promised next-day delivery contact never came and the phone received no response.
A customer discovered that vitamin C and iron bought here had expired two years earlier.
Another customer reported receiving medicine with only 45% of its shelf life remaining and said a return was refused.
One review specifically describes the pharmacist as rude to customers.
The Bottom Line
LIFE Pharmacy - IBM2 LIFE Pharmacy is a practical stop in Jebel Ali Village for common medicines, prescriptions, vitamins and personal-care purchases. The reviews specifically mention essential and common medications, vitamin C and iron, and skin care products. It is a relatively small shop, but customers describe it as useful for everyday health needs.
Service is the clearest strength. Several reviews describe approachable, welcoming staff, and one customer says they were greeted immediately on entering. For skincare shopping, a reviewer received guidance on which products to use.
Stock availability can also be better than the shelves suggest: when a requested medicine was missing, staff sourced it from another branch. There are a few reasons to slow down and check your order. One customer discovered that vitamin C and iron had expired two years earlier, while another reported receiving medicine with 45% shelf life remaining and being refused a return.
A separate prescription customer said insurance approval was completed but the promised delivery call never came, with no phone response. Check expiry dates and remaining shelf life before paying, and confirm delivery arrangements directly. One review places the pharmacy at the left corner in front of Carrefour.