Medication guidance
Pharmacists explain effects and side effects, answer doubts and suggest alternatives suited to your condition.
LIFE Pharmacy - New Spring Pharmacy
Barsha Heights
LIFE Pharmacy - New Spring Pharmacy in Barsha Heights is a convenient stop for medicines, prescriptions and everyday health products. Reviews especially value the pharmacists’ clear guidance, along with help choosing multivitamins and skincare products.
Reputation Score
4.9
★★★★★
444 ratings
Source: Google Maps
The Good Stuff
Prescription support
Reviews describe prompt prescription follow-up and efficient handling of medicine and insurance arrangements.
Helpful staff
Customers repeatedly describe the team as respectful, approachable and willing to assist with specific medication requests.
Product advice
Staff have helped customers choose suitable skincare products and supplements rather than simply pushing a sale.
Product availability
One review specifically notes product availability, while another says unavailable medicine was pursued for quick delivery.
Store layout
The store is described as well organised and easy to access.
Tips for a Better Visit
Check orders. For delivery, verify every medicine on arrival; one customer received a partial order with medicines missing.
Request receipt. Ask for the receipt and check the quantity before leaving, following a reported tablet-count discrepancy.
Confirm WhatsApp. If ordering by WhatsApp, confirm the response and delivery timing first because service speed has varied.
Ask questions. Bring your medication questions: reviews say pharmacists can explain doubts, effects, side effects and alternatives.
Discuss supplements. For multivitamins, ask for a detailed explanation of what suits your needs before choosing a product.
Plan the visit
Practical details
1st Floor, Unit No. NSPV-FF-26, The Springs Souk The New Springs Village
Al Thanyah Fourth, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Multivitamins
A review highlights detailed guidance on multivitamins, making this a useful topic to discuss with the pharmacist.
Skin care products
Customers have received help choosing skincare products and reported being happy with the selected items.
WhatsApp is used by customers to communicate with the pharmacy, although reviews differ on response speed.
Common Concerns
Slow delivery
A recent review reports extremely slow delivery and delayed replies through WhatsApp.
Missed messages
Customers have reported WhatsApp messages going unanswered, including a prescription that was never delivered.
Incomplete orders
One customer paid in full but received only part of an order, with missing medicines still unresolved after four days.
Receipt issue
A review alleges a tablet-count error and advises customers to ask for their receipt.
DXB
LOCAL
LOCAL
The Bottom Line
LIFE Pharmacy - New Spring Pharmacy is a neighbourhood pharmacy in Barsha Heights where you can collect medicines, follow up prescriptions, arrange insurance-related medicine processing and buy everyday health products. Reviews are especially strong on pharmacist guidance: customers describe clear explanations of medication effects and side effects, useful alternatives, and help with specific medicine requests. The branch is also a practical stop for multivitamins, supplements and skincare products.
One customer was pleased with help choosing skincare, while another said staff gave advice based on what suited them rather than on sales targets. The store itself is described as organised and easy to access, and several reviews mention friendly, respectful support. Delivery is the main area to handle carefully.
Some customers report fast, supportive delivery, but others describe extremely slow WhatsApp responses, an undelivered prescription, or a paid order arriving with medicines missing. If you order remotely, confirm the timing and check the package against the prescription when it arrives. At the counter, ask for your receipt and verify quantities: one review reported being charged for 20 Cataflam tablets but receiving 10.
The overall picture is of a helpful pharmacy with strong in-store advice, but delivery and order checks deserve extra attention.