Fast renewals
Several customers received car insurance or renewals within minutes, including one policy prepared in 15 minutes.
Lookinsure UAE – Compare & Buy Insurance Plans
Business Bay
Lookinsure UAE is an online insurance broker in Business Bay where you can compare and buy policies, with car and health insurance receiving the clearest attention in reviews. Customers often use it for quick renewals, new policies, WhatsApp support and flexible payment options.
Reputation Score
4.4
★★★★☆
1,336 ratings
Source: Google Maps
The Good Stuff
Clear comparisons
The online service lets customers compare brokers and prices in real time before choosing a policy.
WhatsApp support
WhatsApp assistance was useful for customers who wanted quick answers and updates without visiting an office.
Health cover
Reviews describe family, baby and children’s health policies being arranged with patient guidance and clear explanations.
Installment option
One customer used Tabby to pay for health insurance in four installments, making the premium easier to budget.
Cancellation help
A customer said the after-sales team handled an insurance cancellation smoothly and without effort.
Tips for a Better Visit
Confirm IDV. Before paying, confirm the vehicle value in writing and ask whether it can be changed during underwriting.
Set a deadline. If you need same-day cover, ask for a precise delivery time rather than relying on a two-minute or 60-minute promise.
Check vouchers. Read the full promotion terms and confirm the exact voucher amount before purchasing; advertised maximums may not apply.
Plan servicing. If a policy includes free car servicing, book early and confirm the appointment date before completing the purchase.
Keep records. Save payment, policy and cancellation messages so you have a clear trail if a refund or amendment needs follow-up.
Choose channels. If you start by email, ask the team to continue there or confirm what information must be resent on WhatsApp.
Plan the visit
Practical details
Unit 1020, ParkLane Tower
Business Bay, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
health insurance for my family
Family health insurance is a recurring use, with customers describing help tailoring plans to their requirements.
medical insurance
Reviews mention medical insurance arranged for a wife, with support throughout the process and clear answers to questions.
12 free car service
One customer bought insurance with a 12-free-car-service benefit but struggled to find an available appointment.
Common Concerns
Policy delays
Some customers waited hours for a policy after payment, despite being promised much faster delivery.
Refund delays
One review reports waiting four months for a refund after cancellation, with no clear timeline or proper response.
Value changes
Several customers said the vehicle’s insured value was reduced after payment, creating disputes over the policy and refund.
WhatsApp bottleneck
A customer said there was no proper contact number and WhatsApp replies were delayed during a two-to-three-hour process.
Voucher confusion
One customer expected a 400 AED voucher but received a 10 AED Noon voucher and found the offer wording unclear.
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The Bottom Line
Lookinsure UAE is an online insurance broker in Business Bay for comparing and buying cover. Reviews most often describe car insurance renewals and new policies, while family health insurance is another recurring use. The online comparison process can show different brokers and prices in real time, and some customers received documents within minutes.
The strongest pattern is responsive, hands-on support. Customers mention getting questions answered through WhatsApp and phone, receiving step-by-step guidance for family or baby health policies, and using Tabby to split a health premium into four installments. Cancellation support also worked smoothly for at least one customer.
There is an important counterpoint: delivery is not consistently quick. Some reviewers waited two to seven hours after payment, and one reported still waiting four months for a refund after cancellation. Multiple car-insurance reviews also describe the vehicle’s IDV being reduced after payment or during underwriting, so confirm the final insured value in writing before committing.
Promotions deserve the same care. One customer expected a 400 AED voucher but received a 10 AED Noon voucher, while another complained about a missing gift voucher. Read the terms, ask for a firm policy-delivery timeline, and keep all WhatsApp and payment records.
The experience can be efficient, but the paperwork deserves close attention.