Punctual visits
Several reviews describe technicians arriving on time or even 10 minutes early, which helps when you have work or a tight schedule.
LOOTAH BC GAS LLC
Deira
LOOTAH BC GAS LLC is a Deira utility contractor handling residential gas connections, disconnections and appliance work. Reviews point to a useful combination of online applications, punctual technician visits and practical help with gas stoves, ovens and safety checks.
Reputation Score
4.8
★★★★★
3,430 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Technicians often explain how the gas system works and what they have done, rather than leaving customers to guess.
Safety checks
A new-apartment installation included a safety system, leak checks and attention to pressure and connection details.
Appliance repairs
The service also covers stove-top and oven repairs; one review describes a quick repair with clear communication from booking to completion.
Online application
One customer uploaded documents and paid online, then received an email response and a technician appointment within two days.
Tips for a Better Visit
Be present. Stay at home for the appointment; one customer returned within 10 minutes but found the technician had already left.
Confirm scope. Before booking, ask what parts or checks are needed so an installation does not turn into multiple visits with different technicians.
Prepare documents. Have your documents ready for online upload; one review says the application, payment and replies were handled online.
Check fees. Confirm the connection charge and refund terms before paying, as one review reports AED 500 was non-refundable and a deposit refund took 7 to 10 working days.
Request contact. For technical problems, ask for a clear point of contact rather than relying on repeated transfers or long holds.
Plan the visit
Practical details
248 Salah Al Din St - opp. yasmin Bldg
Al Khabaisi - Deira, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Gas connection
Gas connections are the core service described across the reviews, including new-apartment setups and cooker connections.
fixing my stove top and oven
Customers mention repair work for both stove tops and ovens, with one review describing the booking and repair process as smooth.
gas disconnection
The business also handles gas disconnections; one customer specifically praised the speed and experience of the visit.
Common Concerns
Inconsistent handling
One customer reported a technician leaving after being told they would return within 10 minutes, despite an AED 500 connection visit charge.
Repeat visits
A delayed installation reportedly required separate technicians on Saturday and Monday, with each identifying a different issue.
Slow callbacks
Some reviews describe long holds, unclear departments and unreliable follow-up when technical issues needed escalation.
Refund delays
A customer said the AED 500 security-deposit refund took repeated emails and was quoted at 7 to 10 working days.
Rude interaction
One disconnection review describes an aggressive, dismissive exchange that left the customer feeling intimidated.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 500
gas connection
“I was charged AED 500 for a gas connection, which is non-refundable and covers the technician visit”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
LOOTAH BC GAS LLC is a Deira utility contractor for home gas connections, disconnections and appliance work. Customers describe using the online application, arranging technician visits, connecting a cooker or gas supply, and having stove tops or ovens repaired. The strongest pattern is efficient on-site work: technicians are often described as punctual, quick and willing to explain the setup.
Safety is a real part of the better-documented installations. Reviews mention leak checks, pressure checks, fixing a loose elbow that was leaking, and setting up a gas safety system in a new apartment. One customer said an installation involving several leaking joints took about an hour, while the full application-to-installation process took two days.
The call centre receives both praise and criticism. Some customers found it responsive and helpful, but others reported long holds, slow callbacks, unclear departmental handoffs and a rude exchange. Appointment expectations also deserve attention: one customer said a technician left after they advised they would return within 10 minutes.
Another reported two visits that failed to complete the installation. Confirm what the appointment includes, stay present, and check the AED 500 connection and security-deposit terms before paying.