Syrian flavours
Several diners describe the food as authentic Syrian cooking that reminds them of home.
Lulu Al Sham Restaurant & Café - مطعم ومقهى لولو الشام
Dubai Sports City
Lulu Al Sham is a Syrian restaurant and café in Dubai Sports City serving homestyle Levantine dishes. Reviews particularly point to the shawarma, mixed grill, kebbeh skewer and oven-fresh delivery, though service consistency is worth keeping in mind.
Reputation Score
4.7
★★★★★
199 ratings
Source: Google Maps
The Good Stuff
Shawarma
Chicken and meat shawarma receive repeated praise, with one diner calling the chicken shawarma the best in Dubai.
Generous portions
Reviews describe the portions as generous and good value, including for delivery orders.
Hot delivery
One delivery review says the meal arrived hot straight from the oven.
Family dining
A reviewer specifically found the restaurant suitable for family and friends.
Calm setting
One diner noted the calm surroundings, while another described the atmosphere as good.
Tips for a Better Visit
Allow time. Build in extra time when dining in; one review reports very slow service despite only a few tables being occupied.
Check temperature. When eating in, check that hot dishes arrive hot before settling in, as one table received everything cold.
Try delivery. Delivery is worth considering if convenience matters: one customer received an oven-fresh meal hot.
Start with kebab. For a first visit, consider the khashkhash kebab, which a reviewer specifically singled out alongside grilled chicken.
Check portions. If serving size matters, confirm the current portion before ordering because one recent diner noticed a reduction.
Plan the visit
Practical details
Dubai Sports City - Dubai
Dubai Sports City, Dubai
Common Concerns
Cold food
Two reviews report long waits followed by food arriving cold, including a mixed grill that needed reheating.
Slow service
Service was described as very slow, even when the restaurant had only a few occupied tables.
Reduced portions
One recent review says portions had become smaller and also criticises the service.
Cleanliness issues
A review mentions dirty outdoor tables and another reports very dirty toilets.
Inconsistent grilling
One diner found the shawarma tough and dry and said the grilled chicken had a strange smell.
DXB
LOCAL
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The Bottom Line
Lulu Al Sham is a Syrian restaurant and café in Dubai Sports City, with a menu that gives you plenty of familiar Levantine choices rather than just a quick shawarma stop. Reviews mention chicken and meat shawarma, mixed grill, khashkhash kebab, kofta with tomatoes, special rice, manakeesh and a kebbeh skewer. The kebbeh skewer was especially memorable for one delivery customer because it evoked the taste of home.
The strongest pattern is flavour and portion value. Diners describe the food as authentic Syrian cooking, with generous servings and reasonable prices, while one delivery order arrived hot from the oven. It also suits a meal with family or friends, and some reviews mention a calm atmosphere.
Cakes and complimentary desserts appear in a few visits too. Service is less predictable. Many diners praise the welcoming staff, but other reviews report rude or unavailable waiters, missing cutlery and long waits.
Two customers received cold food, and one had to carry a plate to the kitchen for reheating. Cleanliness concerns include dirty outdoor tables and badly maintained toilets. For a first order, shawarma or the khashkhash kebab are the clearest starting points; if dining in, allow extra time and check that hot dishes arrive properly heated.