Quick collection
One reviewer received a money transfer within 10 minutes, suggesting some transactions move efficiently.
LuLu Exchange, Jabel Ali Shoppers Mall
Dubai Industrial City
LuLu Exchange in Dubai Industrial City handles international money transfers, currency exchange and cash collection. Reviews highlight quick receiving transactions and helpful support, though the experience can vary by queue and branch reference.
Reputation Score
4.8
★★★★★
291 ratings
Source: Google Maps
The Good Stuff
Competitive rates
Customers report competitive exchange rates, including better rates for particular destinations such as Bangladesh.
WPS support
Reviews mention using the branch for WPS-related salary transfers, with staff described as quick and knowledgeable.
Smooth service
A cash-collection visit was described as fast and smooth, with assistance available at reception.
Helpful staff
Several reviews describe the staff as polite, supportive and well trained during sending and receiving transactions.
Tips for a Better Visit
Check details. Before leaving, check your nationality and transaction information against your Emirates ID to catch registration errors immediately.
Avoid peaks. Allow extra time or visit outside busy periods; one review describes over 50 people waiting with only two lines working.
Watch numbers. Keep an eye on the queue and confirm your number was called, as one visitor said another customer was served instead.
Ask rates. Ask for the current rate for your destination before sending; reviews specifically compare rates for Bangladesh, Pakistan and Sri Lanka.
Mention WPS. If you need WPS or a salary transfer, mention it at the counter; reviewers use the service for WPS-related work.
Plan the visit
Practical details
SN M/3, Mezzanine Floor, Shoppers Mall Community 599, Street 16 - 2 2 - near Madina Supermarket
Jebel Ali Industrial Area, Dubai
| Mon | 8:30 AM – 11:30 PM |
| Tue | 8:30 AM – 11:30 PM |
| Wed | 8:30 AM – 11:30 PM |
| Thu | 8:30 AM – 11:30 PM |
| Fri | 8:30 AM – 11:30 PM |
| Sat | 8:30 AM – 11:30 PM |
| Sun | 8:30 AM – 11:30 PM |
Popular Mentions
send money
Sending money is one of the most frequently described uses, with customers discussing rates and service speed.
salary deposit
One customer says they regularly deposit their salary here and compares the Bangladesh rate with other exchange houses.
Common Concerns
Data error
One customer said their nationality was registered incorrectly from their Emirates ID and was still awaiting a response.
Long queues
A review reported more than 50 people waiting while only two of six lines were operating.
Queue mix-up
One visitor waited an extra 15 minutes after another customer was served when their number was called.
Slow processing
A customer reported a lengthy wait and mistakes during a transaction, even while carrying a six-month-old baby.
DXB
LOCAL
LOCAL
The Bottom Line
LuLu Exchange is a currency exchange and money-transfer counter in Dubai Industrial City. You can send money, receive transfers, and ask about exchange rates for your destination. Reviews also mention WPS-related work and salary deposits, so it may suit customers handling regular remittances or payroll transactions.
Speed is a recurring positive when the branch is running smoothly. One customer said money was received within 10 minutes, while another described a receiving transaction as fast and smooth. Customers also report competitive rates, including better rates for Bangladesh, Pakistan and Sri Lanka, but rates should still be confirmed on the day.
The main caution is inconsistency. Recent reviews include praise for polite, supportive staff, but others describe incorrect nationality registration, transaction mistakes and a queue of more than 50 people with only two lines operating. Check all details against your Emirates ID before leaving, keep track of your queue number and allow extra time during busy periods.
The review set also refers to Jabel Ali 2, Buhairah and a Crystal Mall Jebal Ali branch, so some praise or complaints may concern other outlets rather than this exact counter. Confirm the branch before relying on branch-specific comments.