Fast Credit
Several customers say transactions were credited within a few minutes, making routine transfers convenient.
LuLu Exchange, LuLu Center Deira Al Muteena
Al Muteena
LuLu Exchange in Al Muteena handles currency exchange and international money transfers, including sending money to countries such as India and Pakistan. Reviews highlight quick transactions and helpful explanations, though service speed and staff experience can vary on busy or technically difficult visits.
Reputation Score
4.6
★★★★★
467 ratings
Source: Google Maps
The Good Stuff
Competitive Rates
A customer receiving money said the branch offered some of the best rates they had seen.
Smooth Transfers
One regular customer described sending money through the branch as swift, efficient and delay-free.
Long-Term Use
A customer who had used the branch for more than a decade reported no issues with regular transfers.
Tips for a Better Visit
Confirm Timing. For urgent bank transfers, confirm the real credit window rather than relying only on a 30-minute estimate.
Check WPS. If depositing salary, ask first whether this branch handles your WPS transaction so you are not redirected.
Bring Buffer. Allow extra time for computer problems or slow service, especially if the transfer is time-sensitive.
Check Change. For cash exchange, confirm that the counter has change available before completing the transaction.
Verify Limits. Ask about transaction limits before approval, since one accepted transfer was later cancelled because the amount was limited.
Plan the visit
Practical details
Al Muteena - Shop No 13, Ground Floor, Lulu Center - Al Mateena St
Al Muteena - Deira, Dubai
| Mon | 8:30 AM – 11:00 PM |
| Tue | 8:30 AM – 11:00 PM |
| Wed | 8:30 AM – 11:00 PM |
| Thu | 8:30 AM – 11:00 PM |
| Fri | 8:30 AM – 11:00 PM |
| Sat | 8:30 AM – 11:00 PM |
| Sun | 8:30 AM – 11:00 PM |
Popular Mentions
sent money to pakistan
The branch is used for international transfers to Pakistan, including first-time remittances.
gold card customer
One customer said the service led them to become a gold card customer for future transactions.
WPS
Salary-related WPS transactions are mentioned, although one customer was redirected to another branch for this service.
Common Concerns
Transfer Delays
A transaction was accepted and later cancelled because of a limited amount, after a five-day delay.
Queue Disputes
One customer said they were moved back in the queue while another person was served ahead of them.
Credit Delays
A promised 30-minute bank credit to India had still not arrived after half a day, according to one review.
System Issues
A customer reported being stuck for around half an hour because of computer and software problems.
WPS Referral
A salary depositor was redirected to the Hor Al Anz branch because this location did not handle the requested WPS service.
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The Bottom Line
LuLu Exchange in Al Muteena is used for currency exchange, receiving money and international transfers. Reviews specifically mention sending money to Pakistan, sending money to India and receiving money at the counter. Some customers describe transfers as fast, with one saying a transaction took only a few minutes to credit, while another reported more than a decade of regular use without problems.
Rates are another reason to consider it: one customer said the branch offered some of the best rates in the market. Several reviews also praise staff for explaining requirements clearly and handling transactions efficiently. That said, the experience is not consistently smooth.
Customers have reported queue disputes, rude interactions, counter changes and staff who seemed unfamiliar with the system. Build in extra time if the transfer is urgent. A customer was told an Indian bank credit would take 30 minutes, but it was still missing after half a day; another transaction was delayed for five days before cancellation.
Computer problems have also caused waits of around 30 minutes. If you are depositing salary, check whether the Al Muteena branch handles your WPS transaction, and confirm cash-change availability before proceeding.