Wide selection
International foods, household goods and everyday groceries are gathered in one large store, making weekly shopping convenient.
Lulu Hypermarket - Festival Plaza
Jebel Ali Village
Lulu Hypermarket at Festival Plaza is a spacious, well-organized one-stop shop in Jebel Ali Village, with groceries, household essentials and international foods. The fresh produce and ready-to-eat food sections are especially useful, while the seating area lets you eat some purchases on site.
Reputation Score
4.4
★★★★☆
4,469 ratings
Source: Google Maps
The Good Stuff
Fresh produce
Customers highlight the neatly displayed fruit and vegetable selection, including everyday and less common produce.
Eat-in area
Ready food can be eaten in the on-site seating area, which also has microwave service.
Bakery range
The bakery and confectionery section has been praised for its unusually broad choice of freshly made products.
Seafood service
The fish section offers different fresh varieties, with free cleaning and an option to cook seafood with a chosen marinade.
Self-checkout
Self-checkout lanes are available for shoppers who want a faster alternative to staffed tills.
Food variety
The food area covers quick meals, bakery items and snacks, with seating for family dining.
Tips for a Better Visit
Check freshness. Inspect bakery items before leaving; one shopper received stale goods and needed a refund voucher.
Verify prices. Scan promotional items or check the till price, since a flyer price was not clearly shown on one promo shelf.
Confirm hours. Check the mall or store directly before a late visit, as the listed midnight closing time did not match one observed 11pm closure.
Use seating. Buy ready food and use the eat-in corner; microwave service is available if you want to heat something.
Allow time. If returning a canceled delivery order, allow extra time because one rider reported waiting 30–40 minutes for OTP processing.
Plan the visit
Practical details
Sheikh Zayed Rd
Jebel Ali Village, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Dum biryani
Dum biryani is one of the ready-food options, though one reviewer felt its portion and price compared poorly with outside restaurants.
Grilled chicken
Grilled chicken is mentioned as a convenient takeaway and eat-in choice.
Common Concerns
Food quality
Reviews include a serious complaint about meat being old and spoiled, as well as criticism of bland or dry cooked dishes.
Slow service
The food counter has been described as extremely slow, and a canceled-order return reportedly took 30–40 minutes.
Price concerns
Some shoppers find the branch expensive, including a complaint about nearly AED 35 for quarter chicken with rice.
Packing queues
At one visit, 15 counters reportedly had only one helper for packing, leaving customers to pay and pack simultaneously.
Closing confusion
A review says the mall closed at 11pm even though Google showed midnight, so listed hours may not always match reality.
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The Bottom Line
Lulu Hypermarket at Festival Plaza is a practical one-stop shop in Jebel Ali Village for weekly groceries, household essentials and international foods. The fresh produce section, bakery and ready-food counters give you reasons to browse beyond the basics, while self-checkout can help on a quick run. The store is repeatedly described as spacious, clean and well organized, with plenty of parking and a calmer feel than busier hypermarkets.
There is also an eat-in area with microwave service, so you can have items such as biryani, grilled chicken, salads or bakery food on site. The fish section is another useful feature: one reviewer says seafood can be cleaned free and cooked with your choice of marinade. Prices are not consistently seen as low.
Some shoppers call the range reasonable and praise offers, but others find the branch more expensive, including a near-AED 35 quarter-chicken-and-rice meal. Food quality and counter service are less dependable than the grocery shopping experience; reviews mention dry fried rice, bland shawarma, stale bakery items and slow service. Check promotional prices at the scanner, inspect prepared food and confirm closing hours before a late visit.