Free Parking
Reviews mention free parking and a location that is easy to find, useful for official visits.
Lulu Regional Office
Al Qusais
Lulu Regional Office is LuLu Group’s Dubai–Sharjah regional corporate office in Al Qusais, linked in reviews with the wider hypermarket and online-order operation. Visitors come for official matters, recruitment queries and corporate events, including a World Day for Safety and Health at Work programme.
Reputation Score
4.1
★★★★☆
451 ratings
Source: Google Maps
The Good Stuff
Large Building
The office is described as a huge, well-arranged corporate building with nearby parking.
Waiting Area
A first-floor guest reception and waiting area gives visitors a designated place to wait.
Safety Events
The office hosted a professionally organised World Day for Safety and Health at Work event with recognition and awards.
Friendly Staff
Some visitors describe the atmosphere as respectful, with friendly staff and high hospitality.
Tips for a Better Visit
Bring ID. Carry your Emirates ID or passport: one visitor says it is required for entry to the building.
Use Free Parking. If you are driving, reviews describe the parking as free and the office as easy to find.
Prepare For Heat. Walking from the metro can be hot, so bring water and an umbrella; one review places the office about 1 km from Stadium Metro Station.
Check Dates. For Lulu food purchases, check expiry dates yourself; reviews describe expired items reaching customers or remaining on shelves.
Plan the visit
Practical details
19A St - near Crescent English High School
Al Qusais - Al Qusais 1, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
iPhone 15 Pro 128GB
An online electronics order mentioned by a customer who reported delayed delivery after payment.
Mini Pillow Wafer
A named Lulu food product mentioned in a complaint about an expired item.
Lulu app
The online shopping app is mentioned in complaints about support, notes and delivery status.
Common Concerns
Strict Security
A visitor was kept outside the security house in hot weather instead of being allowed inside with their cousin.
Unhelpful Contact
Reviews report unanswered calls, dropped calls and unclear responses from customer care, HR and accounts.
Online Delays
Online orders are criticised for missing deliveries, delayed refunds and stock not being confirmed before payment.
Rude Reception
Several visitors describe reception or security interactions as rude and uncooperative.
Expiry Concerns
Customers reported finding expired food items, including cupcakes and a Mini Pillow Wafer, and criticised complaint follow-up.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
3000 dirham
experience money
“I managed to arrange 3000 dirham n paid their money as I was suffering from severe skin allergy”Google review · October 2023
DXB
LOCAL
LOCAL
The Bottom Line
Lulu Regional Office is a corporate workplace in Al Qusais rather than a conventional shop, but reviews connect it closely with LuLu’s hypermarket, recruitment and online-order operations. People visit for official matters, HR or job enquiries, and corporate events; one recent example was the World Day for Safety and Health at Work programme. The building itself is a clear strength.
Reviews describe a huge, well-arranged office with free parking, a first-floor guest reception and waiting area, and generally good ambience. Some visitors mention friendly staff and high-level hospitality, while others report rude or uncooperative reception and security staff. Entry may require handing over your Emirates ID or passport, so arrive prepared.
Practical access is worth planning. The office is described as roughly 1 km from Stadium Metro Station, and the walk can be uncomfortably hot; bring water and an umbrella. Parking is repeatedly described as free, although one older review says the outside area was dusty.
If your visit concerns a Lulu online order or retail purchase, expectations should be cautious. Reviews mention undelivered orders, delayed refunds, unanswered calls and expired food products, including cupcakes and a Mini Pillow Wafer. Keep order details and check expiry dates yourself.