Clean Vehicles
Several customers received spotless, fresh-smelling or brand-new-looking cars, including an Audi Q8, Defender and Cadillac.
Luxury car rental by silverstone
Al Quoz
Luxury car rental by Silverstone is a car rental agency in Al Quoz, with economical and luxury vehicles. Reviews mention clean, well-maintained cars such as the Audi Q8 and Lamborghini Huracan, plus punctual delivery and quick replies—though deposit returns and booking accuracy deserve careful checking.
Reputation Score
4.0
★★★★☆
206 ratings
Source: Google Maps
The Good Stuff
Fast Replies
One customer arranged and booked a car within five minutes, then picked it up 15 minutes later.
Punctual Delivery
Multiple reviews describe cars arriving on time, including the Audi Q8, Defender and Lamborghini Huracan.
Car Selection
Customers mention luxury choices including a Range Rover Vogue, Porsche 911, BMW convertibles and Lamborghini Huracan.
Flexible Payment
One customer found the payment arrangements flexible, with a deposit they considered surprisingly low and pricing below competitors checked.
Documented Handover
For a Chevrolet Corvette rental, staff filmed the car all round and sent the condition video to the customer.
Tips for a Better Visit
Confirm Deposit. Ask exactly how and when the security deposit will be returned before paying; one customer was still waiting after 34 days.
Film Handover. Record the car’s condition at pickup and return. A customer used a handover video to challenge damage charges.
Verify Model. Confirm the exact model and year in writing and check the vehicle or VIN at collection; reviews report BMW and Nissan model discrepancies.
Allow Time. Build in substantial pickup and return time rather than relying on the scheduled slot; one review reports waiting four hours.
Check Documents. Clarify document requirements before travelling to the branch, as one customer was unexpectedly asked for the original passport.
Plan Transport. The branch may require extra travel time, so plan around its location rather than assuming hotel delivery or easy access.
Plan the visit
Practical details
Sheikh Zayed Rd
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Deposit Delays
Several customers reported waiting weeks or months for deposits, including one who was still waiting after 34 days.
Booking Changes
A customer booked a BMW 430i Convertible but received a lower-spec 420i Convertible instead.
Long Waits
Reviews describe major delays, including a four-hour wait for delivery and a three-hour midnight return process.
Vehicle Condition
One monthly rental involved a replacement Tahoe described as dirty, while a Yukon arrived with broken glass and faulty parking sensors.
Rude Responses
Some customers describe staff as rude or unhelpful when handling deposit, vehicle-model and documentation disputes.
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The Bottom Line
Silverstone is a luxury and economical car-rental agency in Al Quoz. Customers use it for everything from daily driving to short luxury-car experiences, with reviews naming the Audi Q8, Range Rover Vogue, Porsche 911 and Lamborghini Huracan. Clean vehicles, quick replies and on-time delivery are recurring positives, and one customer arranged a booking within five minutes.
The strongest experiences describe cars arriving spotless, fresh-smelling or in near-new condition, with staff explaining the handover clearly. A customer renting a Chevrolet Corvette also received an all-round condition video, a useful safeguard when returning a high-value car. Pricing and payment flexibility are praised in some reviews, including a surprisingly low deposit and reasonable rates.
The major caution is the security deposit. Several customers report waiting from 34 days to four months, with some saying messages and calls went unanswered or deductions were unclear. There are also complaints about last-minute cancellations, substituted models, unexpected document requirements, long delivery waits and disputed damage charges.
Before collecting the car, confirm the exact model, year, deposit-return process and required documents in writing. Film the vehicle at handover, check the branch journey in advance, and leave plenty of time for pickup and return.