Shade matching
Customers report accurate help choosing foundation, powder and lipstick shades suited to their skin tone and needs.
M.A.C
Al Mankhool
M.A.C is a cosmetics store in Al Mankhool, with the BurJuman branch offering shade matching, product guidance and makeup application. Reviews suggest it is especially useful when you want help choosing foundation or learning how to use a product, though service can vary by visit.
Reputation Score
4.3
★★★★☆
158 ratings
Source: Google Maps
The Good Stuff
Product guidance
Staff have explained product details, formulas and application techniques patiently, which helps first-time makeup buyers choose with confidence.
Makeup application
A customer said makeup was done at very short notice and stayed fresh for hours while photographing well under lights.
Store checks
When a powder shade was unavailable, the team called other stores and directed the customer to another branch that had it.
Beginner friendly
One shopper unfamiliar with makeup received recommendations for a baby foundation and mascara, then found a comfortable everyday look.
Application tips
Reviews mention practical advice about SPF foundation and using setting spray before makeup.
Tips for a Better Visit
Request matching. Ask for an in-person shade match if foundation is difficult to choose; reviews specifically mention help finding a correct foundation shade.
Check availability. If your shade is missing, ask whether staff can check other stores before you leave; one review describes this happening for a powder shade.
Clarify services. Before relying on a complimentary service, confirm any purchase requirement, since one customer was told AED 750 was needed.
Online follow-up. For online orders, keep your confirmation details and follow up early if delivery stalls; one concealer order was reportedly still missing after two months.
Check lipstick. Inspect a lipstick mechanism before leaving or exchanging it; a replacement Locked-In Vixen stick reportedly fell out.
Ask for demo. If you are new to makeup, ask for a demonstration or application guidance; reviews mention staff teaching customers how to use products.
Plan the visit
Practical details
Burjuman Centre
Al Mankhool, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Locked-In Vixen shade lipstick
One customer reported a mechanical fault with a Locked-In Vixen shade lipstick, including the replacement product.
Aura points
Customers can ask about aura points; one review praised the guidance given about how they work.
Common Concerns
Uneven service
Several reviews describe staff who were rude, inattentive or uninterested, including a visit with no greeting despite an empty store.
Tester handling
One visitor felt uncomfortable after being followed and told to dispose of tester brushes themselves while browsing lipsticks.
Service condition
A complimentary service displayed in-store was reportedly made conditional on buying makeup worth AED 750, which the customer found unclear.
Online delay
One online concealer order reportedly remained undelivered for more than two months, with no response to calls or emails.
Product fault
A customer reported that a Locked-In Vixen lipstick failed twice, with the replacement stick falling out completely.
DXB
LOCAL
LOCAL
The Bottom Line
C in Al Mankhool, particularly the BurJuman branch, is a cosmetics counter where you can buy foundation, lipstick, mascara and other professional makeup. The most useful reason to visit is the hands-on advice: reviews describe customers getting help with foundation and powder shade matching, product explanations and makeup application, including a short-notice appointment that photographed well and stayed fresh for hours. The counter also gets credit for practical product knowledge.
Customers mention guidance on SPF Foundation Studio Fix, setting spray and how to apply products, while one first-time makeup shopper was steered towards a baby foundation and mascara for a lighter everyday look. If your preferred shade is unavailable, a review says staff called other stores and suggested another branch rather than leaving the customer to search alone. Service is not completely consistent.
Some visits were described as patient, warm and attentive, but others involved no greeting, rude treatment while browsing testers or feeling overlooked beside another customer. There is also a useful caution around the complimentary services displayed in-store: one visitor was told a makeup purchase of AED 750 was required, although that condition was not shown on the wall. Online shoppers should also follow up early, as one concealer order was reportedly undelivered for more than two months.