Thorough testing
Customers describe the eye test as thorough, with prescriptions and frame limitations explained clearly.
Jebel Ali Village
MAGRABi is an optician in Jebel Ali Village where you can arrange an eye test, compare prescription frames and choose sunglasses. Reviews point to patient guidance through frame selection, insurance paperwork and lens updates, making it useful when you want help with both the clinical and shopping sides of eyewear.
Source: Google Maps
Customers describe the eye test as thorough, with prescriptions and frame limitations explained clearly.
Frame suggestions can be adapted to your budget and personal preferences rather than limited to one style.
Staff have followed insurance procedures through to completion, including for medical lenses.
A customer reports a glasses repair completed quickly, including finding and replacing a missing screw.
Lens updates were described as efficient and tailored to the customer's prescription needs.
Reviews mention a wide selection of frames and sunglasses, including branded options.
The shop is described as spacious, which may make browsing frames more comfortable.
Confirm testing. If you are visiting for an eye test, confirm availability first; one customer found the system had already closed.
Check refunds. For a VAT refund, confirm your details were entered correctly and do not leave before the process is complete.
Review order. Check the lens specification at handover and ask how corrections or refunds are handled before completing the order.
Ask insurance. Ask the team to explain insurance procedures, especially if you are buying medical lenses.
Compare frames. Try several designs and ask how each suits your face; reviews describe patient help with multiple options.
Plan the visit
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
The eye examination is mentioned alongside guidance on choosing frames suitable for a prescription.
Customers use the branch for replacing lenses in existing glasses as well as buying new eyewear.
One customer waited over an hour for a VAT refund after store details were not updated.
A customer was turned away for an eye test after arriving when the system had been closed.
One order had incorrect lenses, followed by a reported five-month lack of response and no refund.
The Bottom Line
MAGRABi at Ibn Battuta Mall is an optician serving Jebel Ali Village, with reviews centred on eye tests, prescription glasses, sunglasses and lens work. It is worth considering if you want someone to talk through frame choices rather than simply point you towards a shelf. Customers also mention help with insurance procedures, including medical lenses, and quick support for repairs or adjustments.
The eye-test experience is generally described as clear and thorough. One review says the free eye test was explained properly, while another notes that prescription limitations were discussed before choosing frames. The shop is also described as spacious, with a broad frame and sunglasses selection and options across different budgets.
There are a few practical cautions. A customer waited more than an hour for a VAT refund after store details were not updated. Another was refused an eye test after the system had been closed, so it is sensible to confirm testing availability before travelling.
There is also a serious isolated complaint about incorrect lenses, no refund and five months without a response. Check the order details at collection and clarify the resolution process upfront.