Candidate matching
Recruiters have helped families compare candidates through video calls, experience checks and detailed interviews before choosing a nanny or maid.
Al Barsha
In Al Barsha, maids.cc is a home help agency for hiring maids and nannies, booking part-time cleaning or childcare, and handling maid visa services. Reviews highlight quick online arrangements, candidate matching and occasional hands-on support when a case becomes complicated.
Source: Google Maps
Recruiters have helped families compare candidates through video calls, experience checks and detailed interviews before choosing a nanny or maid.
One customer returning to Dubai at 2 a.m. arranged a cleaner for the following day, making the service useful for urgent home-help needs.
A customer reported completing the medical appointment and maid visa process in five days, with all discussions handled online.
The agency’s in-house training can cover practical tasks such as cleaning, dusting, bed-making and managing household chores.
The part-time package was booked easily through WhatsApp, with clear pricing and prompt replies reported by a first-time customer.
Several reviews describe detailed work, including cleaning underneath and behind sofas and handling laundry, meal preparation and bathrooms.
Some customers received persistent case follow-up, including one visa issue that was resolved after a support representative took ownership.
Check payments. Monitor your card or bank statements closely, especially after cancellation or refund requests, because one customer reported repeated charge attempts.
Verify visas. Independently check visa guidance and requirements for your nanny’s nationality before proceeding, particularly when automated replies are involved.
Confirm timing. Before booking childcare, reconfirm the arrival window and transport or pickup plan; reviews include late arrivals and a badly coordinated pickup.
Plan the visit
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 8:00 PM |
The part-time package was booked through WhatsApp, with a next-day nanny arranged and clear pricing reported.
One customer requested an NOC letter and was offered help processing a nanny’s visit visa, including passport collection and delivery.
Visa and residency cases can become prolonged, with one customer waiting over two months and repeatedly chasing for updates.
Reviews describe bots, repeated explanations and different agents giving conflicting information about visas, refunds and employment matters.
Customers reported delayed refunds, disputed charges and repeated attempted withdrawals, so payment records need close attention.
Some booked nannies arrived well after the agreed window or failed to appear, disrupting work and childcare plans.
Transport, offboarding and booking instructions have sometimes conflicted, creating unnecessary visits and serious scheduling concerns.
The Bottom Line
cc in Al Barsha connects families with maids, nannies and cleaners, while also handling maid visa processes. You can book a part-time package, arrange a next-day cleaner, search for a nanny through interviews and video calls, or use in-house training for a new helper. Several customers say the matching process was thoughtful when their requirements were clearly understood.
The strongest reviews are about individual service experiences: cleaners handled detailed jobs such as moving sofas to reach underneath, while nannies were praised for childcare, meal preparation and household organisation. Visa support can also be efficient; one review describes a medical appointment in three days and a visa issued in the following two, entirely online. The main caution is consistency.
Other customers describe unclear WhatsApp or bot responses, repeated handovers, late or cancelled bookings, and visa cases lasting more than two months. Billing and refund complaints include a disputed AED 1,263 charge and repeated attempted withdrawals reported elsewhere. Before committing, keep written confirmations, verify visa advice independently and monitor your payment account.
For childcare, confirm both arrival times and transport arrangements in advance.