Home pickup
Several customers describe easy, scheduled home pickup, with advance calls when timings changed.
Makati Express Cargo UAE (Karama, Dubai - Regional Main Office)
Al Karama
Makati Express Cargo UAE is a balikbayan box shipping service in Al Karama, Dubai, used for sending household goods and essentials from the UAE to family in the Philippines. Reviews mention both sea cargo boxes and air cargo, with some customers praising smooth pickup and intact deliveries.
Reputation Score
2.4
★★☆☆☆
191 ratings
Source: Google Maps
The Good Stuff
Intact arrivals
Some shipments arrived sealed, plastic-wrapped and in good condition, including an air cargo delivery.
Fast cases
One long-term customer said boxes promised in 60 days sometimes arrived within 39 to 40 days.
Repeat users
A few customers report years of repeat use, including more than 30 boxes without personal complaints.
Tips for a Better Visit
Set expectations. Ask for the delivery window in writing, especially outside Manila; one customer was told 60–80 days but waited over 80.
Check tracking. Keep checking the tracking record from pickup onward and save screenshots, since some customers found statuses outdated or missing.
Confirm delivery. Do not rely only on an “out for delivery” message; confirm the actual handover, since one box was later reported backloaded to the warehouse.
Plan seasonally. For December shipments, ask whether delays are expected; one box sent in November arrived in early January after advance notice.
Plan the visit
Practical details
Shop No.2, MAB Property (Previously Known as Al Kazim Building), Street 31B
Al Karama, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Sea cargo box
Sea cargo boxes to Luzon are mentioned by repeat customers who reported smooth pickup and safe delivery.
Balikbayan box
The core service is sending balikbayan boxes to family in the Philippines, with delivery experiences varying widely.
Common Concerns
Long delays
Reviews describe shipments remaining undelivered for three to four months, and in one case more than 100 days.
Poor updates
Customers repeatedly report unanswered calls and WhatsApp messages, vague replies and no clear delivery date.
Damage
Some boxes arrived crushed, wet or severely damaged, with broken chocolates, crushed chips and ruined goods inside.
Weak tracking
Tracking was described as outdated, including a box that did not appear in the system after pickup.
Delivery changes
One customer said a box was left at a bus station after eight months instead of being delivered to the family home.
DXB
LOCAL
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The Bottom Line
Makati Express Cargo UAE in Al Karama, Dubai handles balikbayan box shipments from the UAE to families in the Philippines. Customers mention both sea cargo boxes and air cargo, as well as home pickup. Some long-term users report smooth collections, intact boxes and deliveries that arrived earlier than the stated 60-day estimate.
The experience is highly inconsistent, however. Several reviewers describe boxes sitting in Manila, Cebu or Davao for two to four months, with repeated “next week” answers and no firm delivery date. One customer expected air cargo in six to eight days but was still waiting after 30 days in the Philippines.
Tracking is another concern: statuses may not update, and one shipment reportedly was not visible in the tracking link after pickup. Packaging and final-mile handling also deserve caution. Reviews mention crushed chocolates and chips, wet or severely damaged cartons, missing items and a box left at a bus station rather than delivered to the home.
Before booking, confirm the realistic route-specific timeline, how updates will be provided, and what happens if the box is delayed, damaged or redirected. The service may suit senders who have used it successfully before, but urgent or valuable shipments carry clear uncertainty.