Clear guidance
Customers say staff explain gold purity, rates, pricing and making charges clearly before purchase.
Al Qusais
Malabar Gold & Diamonds in Al Qusais is a jewelry store for gold and diamond purchases, with customers mentioning earrings, chains, pendants and custom wedding rings. Reviews especially value the clear explanations of purity, gold rates and making charges, along with patient, pressure-free help while choosing designs.
Source: Google Maps
Customers say staff explain gold purity, rates, pricing and making charges clearly before purchase.
Reviews mention a broad collection, including trendy pieces and many options shown during selection.
Several shoppers were given time to compare pieces and stay within their preferred budget without pushy suggestions.
One customer said the Dubai tourist tax refund process was handled smoothly after their purchase.
A review describes the showroom as clean and well-organized, with a premium feel and a welcoming setup.
Some customers report returning for years or making several gold purchases, citing consistent service and quality.
Check stones. For stone-set jewelry, inspect the setting carefully and confirm the daily-use claim before paying.
Confirm engraving. For custom rings, confirm the engraving position, font and thickness in writing before production and again on collection.
Allow time. Custom work may take weeks and can require corrections, so allow extra time before a wedding or trip.
Inspect repairs. Check the finish and shape at collection, especially after resizing, and raise any dent or workmanship issue immediately.
Ask charges. Before choosing rings, ask for a clear explanation of processing fees; one customer reported being quoted 16%.
Check refund. If you need a tourist tax refund, confirm the tax-free system is working before making a separate trip.
Plan the visit
| Mon | 10:00 AM – 10:30 PM |
| Tue | 10:00 AM – 10:30 PM |
| Wed | 10:00 AM – 10:30 PM |
| Thu | 10:00 AM – 10:30 PM |
| Fri | 10:00 AM – 10:30 PM |
| Sat | 10:00 AM – 10:30 PM |
| Sun | 10:00 AM – 10:30 PM |
Custom wedding rings are available, though one customer reported repeated engraving corrections and delays.
A customer selected a gold chain together with a pendant after reviewing the collection.
One shopper asked the store for the rate and details for 10 grams of 24-karat gold.
A bracelet bought for daily use lost two stones within 11 days, raising concerns about stone-set pieces.
A custom wedding ring needed three corrections and still did not match the requested engraving thickness and font.
One resized ring came back with poor finishing and a visible dent, even after being returned for corrective work.
A tax-free machine was unavailable, requiring a customer to return several days later to complete the refund process.
These are customer-reported mentions, not a current price list. Prices may have changed.
customization
“The customization charge of over AED 300 was not an issue for me, as I expected the ring to be made exactly as requested”Google review · July 2026
gold bangles
“Last Thursday, my elder brother purchased gold bangles worth approximately AED 11,900 with the assistance of a staff member named Rahul”Google review · March 2026
The Bottom Line
Malabar Gold & Diamonds at Lulu Hypermarket in Al Qusais is geared towards shoppers comparing gold and diamond jewelry, from earrings and chains to pendants and wedding rings. Reviews repeatedly describe patient assistance, clear explanations of purity, gold rates and making charges, and enough time to compare designs without pressure. That is useful when a purchase is valuable or you are still deciding.
The store also comes up for practical extras. One customer said the Dubai tourist tax refund process was seamless, while another bought 15 grams after receiving an easy-to-understand explanation. The showroom itself was described as clean, organized and premium-feeling.
Several returning customers mention buying gold there over multiple years. There are important cautions around after-sales and custom work. A bracelet marketed for daily use reportedly lost two stones within 11 days.
A custom wedding ring took several corrections and still missed the requested engraving thickness, while a resized ring came back with a visible dent and poor finishing. If you are ordering customization or repair, confirm every detail in writing, inspect the item at collection and leave spare time. Also ask about fees upfront: one ring shopper reported a 16% processing fee, and the tax-free machine was unavailable during another visit.