Patient guidance
Sales staff are repeatedly praised for explaining designs, quality, weight and pricing clearly without pressuring shoppers.
Dubai Silicon Oasis
Malabar Gold & Diamonds is a jewelry store in Dubai Silicon Oasis where customers shop for gold and diamond pieces, including rings, bracelets and gifts. Reviews point to patient guidance, clear explanations of pricing and making charges, and a broad mix of traditional and modern designs.
Source: Google Maps
Sales staff are repeatedly praised for explaining designs, quality, weight and pricing clearly without pressuring shoppers.
Customers mention a varied collection, from traditional and modern jewelry to diamond rings and updated designs.
Reviews mention good discounts, relatively low making charges and help finding options within a budget.
One customer appreciated the transparent old-gold process: selling the gold for cash before buying new pieces.
After a bracelet broke twice, the team offered a full refund voucher covering gold value, making charges and tax.
A family buying a birthday gift for their daughter said the team surprised her with a birthday cake.
A customer whose mother could not find a suitable ring size received patient assistance and alternative solutions.
Allow time. If the branch is busy, allow extra time and check in with staff rather than waiting silently for an exchange or purchase.
Ask breakdowns. Ask for the gold quality, weight, making charges and current market rate to compare the full cost clearly.
Check offers. Ask which discounts apply, especially on making charges; reviews say this can materially improve the final deal.
Clarify exchange. For old gold exchanges, confirm the cash-sale-then-purchase process if that sequence matters to you.
Discuss sizing. If a ring does not fit, ask what adjustment or alternative solutions are available before abandoning the purchase.
Plan the visit
| Mon | 10:00 AM – 10:30 PM |
| Tue | 10:00 AM – 10:30 PM |
| Wed | 10:00 AM – 10:30 PM |
| Thu | 10:00 AM – 10:30 PM |
| Fri | 10:00 AM – 10:30 PM |
| Sat | 10:00 AM – 10:30 PM |
| Sun | 10:00 AM – 10:30 PM |
One customer waited more than 20 minutes for help with an exchange and left without being checked on.
One bracelet broke, was repaired, and then broke again a couple of months later, although the issue was later resolved.
These are customer-reported mentions, not a current price list. Prices may have changed.
voucher
“Even better, I was able to purchase a new item at the old gold price, along with an extra discount on making charges and a AED 100 voucher”Google review · June 2026
The Bottom Line
Malabar Gold & Diamonds in Dubai Silicon Oasis is a jewelry store for gold purchases, diamond rings, bracelets and gifts. Customers describe a broad collection spanning traditional and modern designs, with detailed guidance on gold quality, weight, pricing and making charges. That makes it a useful stop when you want to compare pieces carefully rather than make a rushed choice.
Pricing feedback is generally favourable: reviews mention competitive prices, good discounts and relatively low making charges. It is still worth asking for the full breakdown and the current offers, since discounts may affect the final value. One customer also described a clear old-gold exchange sequence, selling the old gold for cash before buying new pieces.
Service is the branch’s strongest recurring theme. Shoppers often report patient, non-pushy help, including assistance with difficult ring sizing and choosing a diamond ring. A family buying a birthday gift even received a surprise cake for their daughter.
There is one important caution: a customer waited over 20 minutes during an exchange and left without assistance while the store was not especially crowded. Another bracelet broke twice, though the team responded with a voucher covering gold value, making charges and tax. If you visit at a busy time, check in actively and ask about exchange, warranty or resolution terms before completing the purchase.