Clean rooms
Many guests describe the rooms as exceptionally clean, tidy and well maintained, with housekeeping handling daily upkeep carefully.
Marco Polo Hotel
Al Muteena
Marco Polo Hotel is a budget-conscious hotel in Al Muteena with contemporary rooms, restaurants, a bar and a nightclub, plus a pool and gym. Reviews make the clean rooms, helpful housekeeping and convenient metro access stand out, though late-night club music can matter when choosing a room.
Reputation Score
3.9
★★★★☆
5,880 ratings
Source: Google Maps
The Good Stuff
Metro access
The hotel is close to the metro, with markets and useful shops nearby and taxis readily available for getting around Dubai.
Swimming pool
Guests describe the swimming pool as large, inviting and well maintained, making it one of the stronger leisure facilities.
Helpful staff
Reception, housekeeping and room service are often described as polite, professional and quick to help with requests.
Good value
One group reported paying about 23,000 INR for two nights for three people with breakfast included, which they considered reasonable for Dubai.
Food access
Vegetarian food was readily available, a useful detail for guests who want an uncomplicated meal option during their stay.
Strong Wi-Fi
One guest specifically found the Wi-Fi reliable during a stay when the hotel itself was generally peaceful.
Tips for a Better Visit
Request high floor. If you are a light sleeper, request a higher-floor room and ask about club noise before booking.
Check charges. Ask the counter to explain every charge at check-in, as one guest reported unexpected hidden charges.
Confirm amendments. If your dates might change, confirm the amendment process before paying; one guest said the reservation payment was lost.
Check room first. Inspect the bathroom, shower and room condition promptly, since reviews report problems ranging from clogged drains to a faulty shower.
Plan for music. Bring noise-cancelling equipment or avoid the hotel if uninterrupted sleep is essential; one guest needed AirPods until 4am.
Plan the visit
Practical details
Al Mateena St
Al Muteena - Deira, Dubai
Popular Mentions
gym
The gym is mentioned as one of the hotel's available facilities for guests who want an indoor workout option.
nightclub
The nightclub is a major part of the hotel's evening setting, but nearby music is also the main source of sleep complaints.
Common Concerns
Night noise
Club and pub music, heavy bass and vibrations are repeatedly reported from around 10pm until 4am, making sleep difficult.
Uneven upkeep
Some guests reported dusty or smelly rooms, clogged bathrooms, missing toiletries and maintenance problems such as a faulty shower.
Small bathrooms
A deluxe king room was described as comfortable but less spacious than expected, with a particularly compact toilet.
Extra charges
One guest reported being asked to pay 110 AED over food stains, while another mentioned charges appearing at check-in.
Service inconsistency
Although many guests praise the staff, others describe rude front-desk interactions, slow basic requests and poor reservation support.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
110AED
food stains
“They made us clean the room for just seeing some food stains or else ordered us to pay 110AED”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
Marco Polo Hotel in Al Muteena is a practical base for travellers who want a pool, gym and on-site dining without moving far from everyday conveniences. Reviews also mention vegetarian food, included breakfast and a location close to the metro, markets and taxis. One group found 23,000 INR for two nights, three people and breakfast to be good value.
The strongest consistent theme is housekeeping. Guests often describe rooms as clean and comfortable, and several praise prompt attention to detail. Reception and room-service experiences are more mixed: many visitors found staff polite and helpful, while others reported rude checkout interactions, delayed requests or little support with booking changes.
Noise is the big decision point. The nightclub and nearby venues have been reported to play heavy-bass music from about 10pm to 4am, with first-floor rooms especially affected. Higher floors may help, but light sleepers should ask about the noise before booking rather than assume the rooms are soundproof.
Room quality also appears uneven. Some guests reported compact bathrooms, clogged drains, smoke or mould smells, dusty rooms and faulty equipment. Check the room and charges at arrival, and clarify any deposit or extra-fee questions before settling in.
Families should weigh the mixed pool and maintenance feedback carefully.