Fast call-outs
Technicians have arrived within 20–60 minutes for urgent printer problems, including a Smart Tank 795 fault.
Mark technology
Bur Dubai
Mark Technology is a printer repair service for problems ranging from paper jams to colour-printing faults, with customers also mentioning scanner and plotter repairs. Reviews highlight quick call-outs, home service, clear explanations and repairs completed efficiently, sometimes within an hour.
Reputation Score
4.9
★★★★★
107 ratings
Source: Google Maps
The Good Stuff
Home service
Customers can request repairs at home, with technicians reported to arrive on time and fix printers on-site.
Clear explanations
Technicians explain the printer issue and, in one case, showed the customer how to use the printer afterwards.
On-site repairs
Several customers appreciated that repairs were done in front of them, rather than leaving the printer unattended.
Broad expertise
Reviews cover printer, scanner and plotter work, as well as paper-jam and colour-printing problems.
Follow-up care
One customer said the team followed up and returned a second time to confirm the printer was working properly.
Parking help
When parking was difficult, a technician carried the printer back to the customer's more distant parking spot.
Tips for a Better Visit
Call ahead. Call before visiting or booking; reviews show the team can arrange rapid attendance for urgent faults.
Ask for diagnosis. Ask the technician to explain the fault and proposed fix; customers value clear diagnoses and no unnecessary part replacements.
Consider home service. If transporting the printer is inconvenient, ask for a home visit; several customers used the service at home.
Plan for parking. If you are taking a printer to the shop, allow extra time for parking; one customer found the parking area a little far away.
Ask about urgency. For an urgent repair, ask about availability outside normal hours or on Sunday; customers reported receiving help at both times.
Plan the visit
Practical details
33a
al karama - Al Fahidi, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Common Concerns
Price concern
One reviewer found the price expensive, although other customers described charges as reasonable or affordable.
DXB
LOCAL
LOCAL
The Bottom Line
Mark Technology focuses on printer repairs, with reviews describing fixes for paper jams, printing errors and colour output. Customers also mention on-site printer/scanner work and a repair for an HP Smart Tank 795. Home visits are a recurring part of the experience, so you do not necessarily need to carry a bulky machine to the shop.
Speed is the clearest reason people use the service. Reviews describe technicians arriving within 20 minutes, 30 minutes, 45 minutes or an hour after a call, including urgent requests. Some repairs were completed on the spot or returned within an hour.
Customers also liked having the issue explained, and one review specifically praised a repair completed without unnecessary part replacements or upselling. The service is not limited to routine daytime appointments: customers report help on a Sunday and one late-evening emergency visit. If you visit the shop, keep parking in mind; one customer said the parking area was a little far away and appreciated help carrying the printer.
Pricing is usually described as reasonable, affordable or fair, but one reviewer considered the price expensive, so ask about the charge before proceeding.