Clean taste
Customers describe the water as crisp, fresh and free from a plastic aftertaste, with consistent flavour between bottles.
Masafi Park
Al Quoz
Masafi Park is a water and household-products manufacturer in Al Quoz. Customers mainly use it for bottled drinking water, including larger home-delivery formats, and for office supplies such as tissues. Reviews praise the water’s consistent clean taste, though delivery reliability varies.
Reputation Score
4.0
★★★★☆
286 ratings
Source: Google Maps
The Good Stuff
Useful sizes
Reviews mention 330ml, 500ml, 1.5L and gallon sizes, giving households and offices several ordering options.
Office ordering
Office customers can order water and tissues through a smooth process, with one review describing WhatsApp ordering as hassle-free.
Online management
One customer says account and order management online is easy, which can make repeat deliveries simpler to organise.
Next-day service
Several customers report next-working-day delivery, including office orders placed through WhatsApp.
Fair pricing
A customer specifically describes the prices as good and another calls the price fair, although no figures are provided.
Tips for a Better Visit
Keep backup. If your supply is time-sensitive, keep alternative bottled water available: one customer waited a full week without delivery.
Check charges. After card payment, check your bank notification before the driver leaves so a duplicated transaction can be reported immediately.
Avoid vending. Be cautious with vending machines; a customer says the machine took coins but did not dispense water and support was unavailable.
Order ahead. For household subscriptions or weekly deliveries, order early and confirm the schedule rather than relying on an urgent delivery window.
Consider bulk. Households using a 20-litre bottle quickly may need to order four at a time, according to one family-of-two review.
Use WhatsApp. For office requirements, WhatsApp ordering is described as a convenient route, with next-day delivery reported in one review.
Plan the visit
Practical details
8th St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Pure
Pure is mentioned as one of the water options available for customers who want an alternative within the range.
Zero Sodium
Zero Sodium is named alongside Pure as another water option in the product range.
20liter
A customer mentions a 20-liter bottle as a household format, lasting their family of two about three days.
Common Concerns
Delivery delays
Several customers report missed delivery windows, including orders delayed for a week or more and scheduled deliveries arriving on random days.
Poor follow-up
Some customers say calls, WhatsApp messages and complaints went unanswered or received no adequate resolution.
Payment dispute
One customer says a card payment was processed twice and that a refund had not been issued after evidence was submitted.
Vending issue
A review reports that a vending machine accepted coins without dispensing the product and that support could not be reached.
Bulk requirement
One family of two says the 20-litre bottle lasts about three days and that ordering several bottles at once is required.
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The Bottom Line
Masafi Park is a manufacturer in Al Quoz whose reviews focus overwhelmingly on bottled drinking water and home or office delivery. Customers describe the water as clean, crisp and consistent, with no plastic aftertaste. 5L and gallon sizes, while office customers also order tissues alongside water.
Ordering can be convenient: reviews mention WhatsApp ordering for office requirements and easy online account management. Several customers report next-day delivery, and some say enquiries are handled promptly and professionally. Prices are described as good or fair, but the reviews do not provide specific amounts.
The main caution is delivery consistency. Other customers report waiting a week, missing agreed delivery days, receiving incorrect or unrequested orders, or paying for express delivery without receiving it on time. Communication is also uneven, with reports of unanswered calls and delayed complaint handling.
One customer alleges a duplicated card charge, while another says a vending machine accepted coins without dispensing water. If you depend on scheduled supply, confirm the delivery details and keep a backup. Check card notifications before the driver leaves, and be particularly cautious about vending machines.
Families using 20-litre bottles may also need to plan for bulk ordering.