Vehicle choice
One renter found a broad selection of vehicles across different price segments.
Massar Solutions
Dubai Investment Park
Massar Solutions is a transportation service in Dubai Investment Park focused on car rental and leasing, with fleet and mobility services for business clients. Reviews mention a broad choice of vehicles across different price segments, plus doorstep delivery reported within two hours of reservation.
Reputation Score
4.2
★★★★☆
120 ratings
Source: Google Maps
The Good Stuff
Fast delivery
A customer reported receiving a rental car at their doorstep within two hours of reserving.
Helpful staff
Reviews describe the staff as helpful, cooperative and prompt when handling visits.
Car leasing
Customers specifically mention Massar for both car rental and leasing.
IVMS installation
The business has been used to install an IVMS device in a company car.
Tips for a Better Visit
Check replacements. If a replacement is promised, confirm it is ready and charged; one Tesla replacement was offered at 30% battery.
Allow time. Keep a full day free for service visits, as one customer reported lengthy waits despite having an appointment.
Clarify charges. Before returning a car, ask how minor paint or scratch damage is assessed; one renter reported a 750 AED deduction.
Plan assistance. For an accident or breakdown, confirm the roadside process in advance rather than relying on immediate help.
Ask delivery. When booking, ask whether doorstep delivery is available; one customer received a car within two hours.
Plan the visit
Practical details
Plot 535 2
Dubai Investment Park Second, Dubai
| Mon | 7:30 AM – 4:30 PM |
| Tue | 7:30 AM – 4:30 PM |
| Wed | 7:30 AM – 4:30 PM |
| Thu | 7:30 AM – 4:30 PM |
| Fri | 7:30 AM – 4:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Tesla
A Tesla was leased by one customer, with a temporary Patrol Super Safari used during registration renewal.
Patrol Super Safari
This model was provided as a replacement vehicle while a leased Tesla was undergoing registration renewal.
Common Concerns
Roadside delays
Two reviews describe roadside assistance as difficult to reach or slow during breakdowns and accidents.
Service delays
A Tesla replacement took eight days instead of the promised three, followed by a replacement car with only 30% battery.
Staff attitude
Some customers report rude, unprofessional or disrespectful interactions with office and security staff.
Damage charge
One renter says 750 AED was deducted after a minor contact that caused only paint damage.
Long visits
A service review warns that appointments may still require most of the day.
DXB
LOCAL
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The Bottom Line
Massar Solutions is a car-rental and leasing provider in Dubai Investment Park, with reviews also pointing to company-car support such as IVMS installation. The clearest practical draw is choice: one repeat renter found vehicles across different price segments and reported doorstep delivery within two hours of reserving. Leasing customers have mentioned Tesla vehicles, while a replacement arrangement involved a Patrol Super Safari during registration renewal.
That experience was mixed: the promised three-day turnaround stretched to eight days, and the replacement Tesla was delivered with only 30% battery. These details make it worth confirming vehicle readiness, charging and handover timing before you travel. Service quality is uneven.
Several customers describe welcoming, cooperative or helpful personnel, but others report dismissive office interactions, poor responses and rude handling during stressful situations. Roadside support is the biggest caution: one driver waited for hours on a highway, while another accident-related review describes difficulty getting a timely replacement and having to arrange outside help. If you visit for servicing, allow substantial time; one reviewer said to reserve the full day even with an appointment.
Also clarify how scratches or paint damage are assessed before accepting the car, since a customer reported a 750 AED deduction after minor contact.