Furniture Care
Teams often cover furniture and belongings before AC cleaning, helping protect homes from dust and water.
Master Genie
Dubai Industrial City
Master Genie is a property-maintenance and cleaning company serving Dubai Industrial City. Reviews most often focus on AC duct cleaning, with customers also mentioning careful furniture protection, sanitisation and tidy work areas.
Reputation Score
4.6
★★★★★
175 ratings
Source: Google Maps
The Good Stuff
Tidy Work
Several reviews describe technicians using shoe covers, plastic sheeting and cleaning up fully after the job.
Photo Proof
Some customers received before-and-after photos and videos, making it easier to check what was cleaned.
Efficient Teams
Reviews mention timely, systematic work, including a four-unit duct cleaning completed professionally.
Reasonable Pricing
Customers describe the AC cleaning pricing as reasonable, competitive or affordable.
Broader Maintenance
Beyond AC work, one customer used the company for water tank cleaning and additional maintenance tasks.
Tips for a Better Visit
Request Documents. Ask for the after-service report, invoice and promised photos before the team leaves; one customer was still waiting for them.
Confirm Protection. Confirm that furniture and belongings will be covered before work starts, then check the coverings during the job.
Check Completion. Before payment, inspect every blower, filter, panel and exhaust fan; one job was left with panels open and cleaning incomplete.
Clarify Pricing. Get the final quote in writing before booking, since one reviewer reported a higher price than the advertisement.
Check Photos. Ask to see before-and-after photos or videos of each unit, a useful way to verify the cleaning was carried out.
Plan the visit
Practical details
Arjumand Building - 203, Dubai Investment Park 1
Jabal Ali Industrial First, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
AC duct cleaning
AC duct cleaning is the service mentioned most often, with reviews covering duct washing, sanitisation and visible before-and-after results.
AC deep cleaning
Customers book AC deep cleaning for ducts, filters and units, with some reporting noticeably fresher air afterwards.
Common Concerns
Follow-up Gaps
A customer specifically requested an after-service report and invoice but received no further response.
Incomplete Cleaning
One deep-cleaning job left blower units and filters untouched, requiring a return visit that still did not finish the work.
Property Damage
A review reports water damaging a framed certification and a disconnected duct leaving an exhaust fan unusable.
Service Complaints
One customer reported being addressed in a rude, raised-voice manner when trying to resolve a cleaning complaint.
Price Clarity
One reviewer says an advertised price changed to a higher amount after contacting the company.
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The Bottom Line
Master Genie is a Dubai Industrial City property-maintenance company whose reviews concentrate heavily on AC duct cleaning and deep cleaning. Customers describe duct sanitisation, filter washing, exhaust cleaning and, in one case, cleaning four AC units in a single visit. Water tank cleaning and other maintenance work are also mentioned.
The strongest recurring positives are neat preparation and efficient teams. Reviewers describe furniture covered with plastic, shoe covers used inside homes, and dust or water cleaned up afterwards. Some customers received before-and-after photos and videos, including one person who received 75 photos, and several said the air felt fresher after the work.
Pricing is often described as reasonable or competitive, though no exact rates are provided. Experiences are not completely consistent. Other reviews report incomplete blower and filter cleaning, late or unfinished appointments, water damage, an exhaust fan left disconnected, missing reports and poor follow-up.
One customer also complained about an advertised price changing after contact. Before booking, confirm the final scope and price in writing, ask exactly what documentation and photos will be supplied, and inspect every unit and panel before the technicians leave.