Visa Guidance
Customers describe the visa process as clear and easy to follow, with help preparing the correct documents.
Mazaya Tourism and Travel
Port Saeed
Mazaya Tourism and Travel in Port Saeed helps customers arrange visas and complete travel plans. Reviews highlight clear document guidance for applications such as UAE tourist visas, along with organised Dubai city tours and multi-country trips.
Reputation Score
4.5
★★★★★
397 ratings
Source: Google Maps
The Good Stuff
Quick Turnarounds
Some applications were completed notably quickly, including one tourist visa approved within an hour.
Document Support
Reviews describe step-by-step guidance for Schengen applications and careful preparation of required documents.
Trip Planning
Customers report well-planned itineraries covering flights, accommodation, local guides and transfers for overseas trips.
Hard-to-Get Tickets
One repeat customer says the agency secured tickets for popular attractions that can be difficult to obtain.
Tips for a Better Visit
Confirm Documents. Ask for the complete document checklist before submitting; reviews suggest clear requirements make applications easier to follow.
Track Updates. Request application-status updates in writing and agree how often you will receive them before paying or submitting documents.
Verify Bookings. For package trips, independently confirm the hotel booking and keep payment records before travelling.
Check Timing. Ask for an expected visa timeline, but treat it as an estimate: one review says a stated three-to-five-day window became next-day approval.
Plan the visit
Practical details
G/F, Belrasheed Building, Opposite Side of Al Bassam Center
Port Saeed - Deira, Dubai
| Mon | 9:00 AM – 1:00 PM, 3:00 PM – 7:30 PM |
| Tue | 9:00 AM – 1:00 PM, 3:00 PM – 7:30 PM |
| Wed | 9:00 AM – 1:00 PM, 3:00 PM – 7:30 PM |
| Thu | 9:00 AM – 1:00 PM, 3:00 PM – 7:30 PM |
| Fri | 9:00 AM – 1:00 PM, 3:00 PM – 7:30 PM |
| Sat | 9:00 AM – 12:00 PM, 1:00 PM – 4:00 PM |
| Sun | 9:00 AM – 12:00 PM, 1:00 PM – 4:00 PM |
Popular Mentions
UAE tourist visa
The agency has been used repeatedly for UAE tourist visa applications, with reviews describing smooth paperwork and quick approvals.
Dubai city tour
Customers book Dubai city tours and describe the arrangements as authentic, enjoyable and well organised.
Schengen Scandinavia visa
The agency helps applicants prepare documents for Schengen Scandinavia visa applications.
Miracle Garden
A Dubai itinerary recommendation included Miracle Garden, which one customer visited before its expected seasonal closure.
Common Concerns
Poor Updates
One customer reported unclear application updates, ignored messages and dismissive replies when asking for help.
Payment Dispute
One customer said a hotel was not booked after full payment and that repeated refund requests went unanswered.
Document Allegation
One customer alleged that visa documents supplied by the agency were confirmed as fake by an embassy; verify paperwork independently.
DXB
LOCAL
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The Bottom Line
Mazaya Tourism and Travel in Port Saeed is mainly used for visa assistance and organised holidays. Reviews describe help with UAE tourist visas, Schengen Scandinavia visas and applications for destinations including the USA, China, the Philippines and Indonesia. Customers also book Dubai city tours and overseas trips where flights, accommodation, transfers and local guides are arranged.
The strongest pattern is hands-on paperwork support. Several customers say the requirements were explained clearly, questions were answered promptly and documents were checked step by step. Turnaround times vary, but reviews include a sister’s tourist visa approved within an hour and a Chinese visa issued in seven working days.
For holiday planning, customers mention well-organised trips to Armenia and Georgia, Baku, Kyrgyzstan and Austria, as well as help securing tickets for popular attractions. There is a serious caution alongside the positive feedback. One customer reported being ignored when seeking application updates, while another said a paid hotel was never booked and no refund followed.
The same review alleged that visa documents were fake and embassy-confirmed as non-verifiable. Before proceeding, get the document checklist, payment terms, booking confirmations and update process in writing, then verify important visa or hotel details independently.