Friendly service
Many reviewers describe the staff as welcoming, helpful and attentive, with service that can feel notably personal.
International City
McDonald's in International City is a familiar fast-food stop for burgers, fries and coffee, with breakfast combos and a dine-in setting that several reviewers describe as clean, calm or welcoming. The veg burger, hash browns and karak tea also get specific praise.
Source: Google Maps
Many reviewers describe the staff as welcoming, helpful and attentive, with service that can feel notably personal.
The outlet is repeatedly described as clean, organized and comfortable for a short dine-in meal.
Breakfast is a strong draw, with reviewers specifically enjoying the combos, hash browns and BigBreakfast.
The vegetable burger has a loyal following, with one repeat customer saying it has never disappointed.
Fresh coffee and McCafé-style treats, including cake, are highlighted positively by customers.
Parking is described as easy in the small shopping center, with a fee waiver available after plate validation in the shop.
One reviewer specifically praised the fries for being served hot.
Customers have mentioned affordable coffee, a 4 AED karak tea and a 1 DHS ice cream.
These items at McDonald's got the most positive mentions in user reviews. Check them out!
“Most of the times i order the 1 dhs ice cream what an amazing value, but also i order the big tasty burger too, i love, so clean and so organized, staff are so helpful and smilly love them all, i always ask for fresh fries and its always good, fast to deliver your order and this is great deal for me”
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Review excerpts
“Most of the times i order the 1 dhs ice cream what an amazing value, but also i order the big tasty burger too, i love, so clean and so organized, staff are so helpful and smilly love them all, i always ask for fresh fries and its always good, fast to deliver your order and this is great deal for me”March 2019
“The restaurant is clean and staff are attentive to customers’ needs; BigBreakfast is my favorite meal, especially the scrambled eggs!”
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“The restaurant is clean and staff are attentive to customers’ needs; BigBreakfast is my favorite meal, especially the scrambled eggs!”April 2019
“The barista was was nice and all the other staff around especially deepa and Pratiksha and the manager on the shift …. The cofffee was so fresh and the cake was so good”
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“The barista was was nice and all the other staff around especially deepa and Pratiksha and the manager on the shift …. The cofffee was so fresh and the cake was so good”April 2025
“The most tasty cheese cakes in whole Dubai.”
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“The most tasty cheese cakes in whole Dubai.”September 2023
“The double cheeseburger in this branch is the best I've ever had. That's not just because it's a great burger, but also because it's a great place to dine in.”
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“The double cheeseburger in this branch is the best I've ever had. That's not just because it's a great burger, but also because it's a great place to dine in.”October 2022
“Most of the times i order the 1 dhs ice cream what an amazing value, but also i order the big tasty burger too, i love, so clean and so organized, staff are so helpful and smilly love them all, i always ask for fresh fries and its always good, fast to deliver your order and this is great deal for me”
Positive 1Negative 0
Review excerpts
“Most of the times i order the 1 dhs ice cream what an amazing value, but also i order the big tasty burger too, i love, so clean and so organized, staff are so helpful and smilly love them all, i always ask for fresh fries and its always good, fast to deliver your order and this is great deal for me”March 2019
“The way they serve the fries keeping temperature hot. Overall 10/10”
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“The way they serve the fries keeping temperature hot. Overall 10/10”November 2025
“I think it's everyone favourite food joint, so is mine. Love their breakfast especially hash browns.”
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“I think it's everyone favourite food joint, so is mine. Love their breakfast especially hash browns.”November 2023
“Mc Donalds Vegetable burger never disappoints me 👍👍👍”
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“Mc Donalds Vegetable burger never disappoints me 👍👍👍”July 2023
“Their tiramisu and red velvet cake are really amazing, soft and freshly baked.”
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“Their tiramisu and red velvet cake are really amazing, soft and freshly baked.”February 2021
““I was so impressed with my breakfast this morning! I tried the spicy mac chicken burger and were so impressed with the quality of the food and the short amount of time it took to receive it. I will definitely be back!””
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““I was so impressed with my breakfast this morning! I tried the spicy mac chicken burger and were so impressed with the quality of the food and the short amount of time it took to receive it. I will definitely be back!””October 2023
“Their tiramisu and red velvet cake are really amazing, soft and freshly baked.”
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“Their tiramisu and red velvet cake are really amazing, soft and freshly baked.”February 2021
“The food and coffee were amazing and beautifully prepared, exactly what I needed.”
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“The food and coffee were amazing and beautifully prepared, exactly what I needed.”September 2025
“I have to admit Prakash, the way he is preparing coffee is splendid.”May 2022
“Had Karak tea for 4 AED.It was yummilicious”
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“Had Karak tea for 4 AED.It was yummilicious”August 2022
“many times came here.Also very delicious karak tea. Good price and good service. Very friendly staff. Advice this cafe for everyone”October 2023
“Its verry disappointing we order 3pcs hot choco in a meal and its not same taste of choco its seems like a more water only a liitle cocoa powder to added a color as a choco,the taste is really bad.and when they order arrive its so messy as you can see in the photo.”
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Critical review excerpts
“Its verry disappointing we order 3pcs hot choco in a meal and its not same taste of choco its seems like a more water only a liitle cocoa powder to added a color as a choco,the taste is really bad.and when they order arrive its so messy as you can see in the photo.”September 2025
Validate parking. Ask the shop to validate your vehicle plate so the shopping-center parking fee can be waived.
Plan breakfast. For breakfast, arrive before 11am; a review says breakfast is served until then.
Check delivery. For delivery, inspect the order on arrival, especially coffee cups and packaging, since sealing and presentation have been criticised.
Check sauces. Before leaving or settling in with delivery, check for ketchup, nugget sauce and other requested extras.
Use the app. Check the McDonald's app for promotions; one customer mentioned 40% off signature items on Wednesdays.
Avoid busy times. If you want a calmer dine-in experience, consider visiting outside peak periods because one reviewer found it almost always crowded.
Plan the visit
| Mon | 9:00 AM – 1:00 AM |
| Tue | 9:00 AM – 1:00 AM |
| Wed | 9:00 AM – 1:00 AM |
| Thu | 9:00 AM – 1:00 AM |
| Fri | 9:00 AM – 1:00 AM |
| Sat | 9:00 AM – 1:00 AM |
| Sun | 9:00 AM – 1:00 AM |
Some delivery orders arrived soggy, messy or poorly packed, including a sandwich that a reviewer questioned on arrival.
Reviews report long waits and missing orders, including one customer who waited an hour and another told there was no order.
Delivery and takeaway orders have reportedly missed sauces, ketchup, garlic mayo and even a straw.
While many staff reviews are positive, some customers describe rude behaviour and an unhelpful response when raising food-quality concerns.
The outlet can be busy enough to affect the visit, with one reviewer describing it as almost always crowded.
These are customer-reported mentions, not a current price list. Prices may have changed.
tiramisu and red velvet cake
“The cake only costs 10 dhs which is relatively cheap for such a delicacy, especially if compared to other brands charging more for products with lower quality”Google review · February 2021
The Bottom Line
McDonald's in International City works well for a familiar burger-and-fries stop, particularly if breakfast is what you have in mind. Reviews mention breakfast combos, hash browns and the BigBreakfast, while the vegetable burger is a repeat-order favourite. The outlet also has seating for dine-in, and several customers describe it as clean, cozy or welcoming rather than purely grab-and-go.
Coffee gets good marks too, including fresh coffee with cake and karak tea that one reviewer enjoyed for 4 AED. Fries have been praised for arriving hot, and the branch is in a small shopping center where parking is described as easy. Ask staff to validate your vehicle plate if you want the parking fee waived.
The main caution is inconsistency with delivery and order handling. Customers have reported soggy food, messy hot chocolate, unsealed coffee cups, missing sauces and long waits; one order was reportedly marked as having no record after an hour. Counter service has also drawn complaints about queue confusion and uneven responses to food-quality concerns.
For a smoother visit, go outside crowded periods, check takeaway bags before leaving and use the app to look for promotions such as the Wednesday signature-item discount mentioned in one review.