Friendly service
Some customers report warm, helpful service, including staff who explain available deals and assist families.
McDonald's
Jumeirah Village Circle
McDonald's in Jumeirah Village Circle is a fast-food restaurant for familiar burgers, fries and quick-service items, with dine-in and delivery mentioned in reviews. Customers specifically mention the Big Mac and Oreo ice cream, while service speed and order accuracy can vary.
Reputation Score
3.7
★★★★☆
222 ratings
Source: Google Maps
The Good Stuff
Big Mac
One customer was satisfied with the Big Mac, keeping it among the dependable menu choices mentioned here.
Oreo ice cream
Oreo ice cream receives a clear positive mention from a customer who enjoyed it.
Standard menu
The Circle Mall branch serves McDonald's’ familiar standard menu rather than a specialised offering.
What to Eat at McDonald's How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For McDonald's, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at McDonald's got the most positive mentions in user reviews. Check them out!
Food 3
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Big mac Net +1
“Oreo ice cream as always so delicious, orders Big Mac I was satisfied with food staff was so polite but had to wait long time to get my order it was so busy.”
Positive 1Negative 0
Review excerpts
“Oreo ice cream as always so delicious, orders Big Mac I was satisfied with food staff was so polite but had to wait long time to get my order it was so busy.”February 2023
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Big tasty Net +1
“Big tasty, great as usual but technical problem was on self cashiering then on the counter with CC machine, I repeated my order 3 times”
Positive 1Negative 0
Review excerpts
“Big tasty, great as usual but technical problem was on self cashiering then on the counter with CC machine, I repeated my order 3 times”September 2022
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Oreo ice cream Net +1
“Oreo ice cream as always so delicious, orders Big Mac I was satisfied with food staff was so polite but had to wait long time to get my order it was so busy.”
Positive 1Negative 0
Review excerpts
“Oreo ice cream as always so delicious, orders Big Mac I was satisfied with food staff was so polite but had to wait long time to get my order it was so busy.”February 2023
Drinks 1
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Coca cola Net +1
“Nothing slecial just affordable, the fries are ok. The only positive point is they serve coca cola.”
Positive 1Negative 0
Review excerpts
“Nothing slecial just affordable, the fries are ok. The only positive point is they serve coca cola.”February 2023
What to Avoid (12)
Food 12
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Cesar salad Net −1
“)) Cesar salad i have just salad and thanks God few pieces of chicken and chicken macarabia what happened????? bread so soft and where alll ingredients??? it wasn’t first time! so not recommended this MC in Circle mall”
Positive 0Negative 1
Critical review excerpts
“)) Cesar salad i have just salad and thanks God few pieces of chicken and chicken macarabia what happened????? bread so soft and where alll ingredients??? it wasn’t first time! so not recommended this MC in Circle mall”July 2022
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Cheese burger meal Net −1
“For example I ordered cheese burger meal (medium size) and asked for no pickles on in the burgers. Repeated this request 3 times and when I received the meal I asked if pickles were removed and the lady over the counter confirmed the burgers had no pickles. I went home and of course they weren't removed!!!”
Positive 0Negative 1
Critical review excerpts
“For example I ordered cheese burger meal (medium size) and asked for no pickles on in the burgers. Repeated this request 3 times and when I received the meal I asked if pickles were removed and the lady over the counter confirmed the burgers had no pickles. I went home and of course they weren't removed!!!”July 2023
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Chicken burger Net −1
“I order chicken burger they are so irresponsible they serving beef and after am asking thrice they don’t even bother to apologise for that they are just simply said it’s mistakenly served u country like UAE where more than million people coming on daily basis feeling safe but that mac d employees are pathetic”
Positive 0Negative 1
Critical review excerpts
“I order chicken burger they are so irresponsible they serving beef and after am asking thrice they don’t even bother to apologise for that they are just simply said it’s mistakenly served u country like UAE where more than million people coming on daily basis feeling safe but that mac d employees are pathetic”May 2024
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Chicken macarabia Net −1
“)) Cesar salad i have just salad and thanks God few pieces of chicken and chicken macarabia what happened????? bread so soft and where alll ingredients??? it wasn’t first time! so not recommended this MC in Circle mall”
Positive 0Negative 1
Critical review excerpts
“)) Cesar salad i have just salad and thanks God few pieces of chicken and chicken macarabia what happened????? bread so soft and where alll ingredients??? it wasn’t first time! so not recommended this MC in Circle mall”July 2022
-
Chicken nugetts Net −1
“Just bought happy meal (chicken nugetts) for kids. Fries were stale and nuggets very unfresh”
Positive 0Negative 1
Critical review excerpts
“Just bought happy meal (chicken nugetts) for kids. Fries were stale and nuggets very unfresh”July 2021
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Chicken wings Net −1
“I ordered chicken wings, they said it’s not spicy but it was, I thought only one had a spice in it but I tried three of them and they were spicy, even though I only took one bite to see if it was spicy they said I already finished it and it was a lie, I didn’t like how they said it’s not spicy for me, like what the actually it’s spicy for me I’m not talking about you, they were rude.”
Positive 0Negative 1
Critical review excerpts
“I ordered chicken wings, they said it’s not spicy but it was, I thought only one had a spice in it but I tried three of them and they were spicy, even though I only took one bite to see if it was spicy they said I already finished it and it was a lie, I didn’t like how they said it’s not spicy for me, like what the actually it’s spicy for me I’m not talking about you, they were rude.”March 2025
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Double cheeseburger Net −1
“Son got food poisoning from double cheeseburger and I also got stomach pains until passing loose stools. The hygiene and quality of this branch needs to be inspected by health authorities.”
Positive 0Negative 1
Critical review excerpts
“Son got food poisoning from double cheeseburger and I also got stomach pains until passing loose stools. The hygiene and quality of this branch needs to be inspected by health authorities.”October 2024
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Grand chicken Net −1
“@hessa breakfast services was frustrating and @moe the food specially if you ask for grand chicken cut into half they will not pack properly they will just put inside the box which ironic to other branch . i hope they ll improve it because i love mcdonald :)”
Positive 0Negative 1
Critical review excerpts
“@hessa breakfast services was frustrating and @moe the food specially if you ask for grand chicken cut into half they will not pack properly they will just put inside the box which ironic to other branch . i hope they ll improve it because i love mcdonald :)”January 2023
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Hash browns Net −1
“but unfortunately i ordered again breakfast and the sandwiches came burnt and the hash browns had a black thing in it plus it was drowning in oil”
Positive 0Negative 1
Critical review excerpts
“but unfortunately i ordered again breakfast and the sandwiches came burnt and the hash browns had a black thing in it plus it was drowning in oil”May 2026
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Ice cream cone Net −1
“Went last Monday for an ice cream cone, the cashier just finished cleaning the counter she took my order and took the ice cream cone with her barehands after using chemicals and the cloth for cleaning really?! I told her didn't you just cleaned the counter with those chemicals and she said it was sanitizer but still, she went and throw the ice cream in the bin in front of me and was kinda upset then asked for her colleague to give me another one.”
Positive 0Negative 1
Critical review excerpts
“Went last Monday for an ice cream cone, the cashier just finished cleaning the counter she took my order and took the ice cream cone with her barehands after using chemicals and the cloth for cleaning really?! I told her didn't you just cleaned the counter with those chemicals and she said it was sanitizer but still, she went and throw the ice cream in the bin in front of me and was kinda upset then asked for her colleague to give me another one.”January 2025
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Large fries Net −1
“How is this large fries? Very disappointed, have noticed this multiple times previously but decided to review this time.”
Positive 0Negative 1
Critical review excerpts
“How is this large fries? Very disappointed, have noticed this multiple times previously but decided to review this time.”February 2025
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Mcflurry Net −1
“Even the mcflurry wasnt mixed as usual. It was just ice cream with some oreo on top. So disappointed”
Positive 0Negative 1
Critical review excerpts
“Even the mcflurry wasnt mixed as usual. It was just ice cream with some oreo on top. So disappointed”February 2025
Tips for a Better Visit
Allow time. Build in extra time, especially around busy periods; one customer waited 20 minutes for a meal.
Check orders. Before leaving, check customisations and sauces; a customer repeated a no-pickles request but still received pickles.
Check delivery. For delivery, confirm the food is freshly prepared rather than held, as one nearby customer received it cold.
Skip table service. If you are in a hurry, collect the order at the counter rather than relying on table service, which one review says never arrived.
Confirm spice. If ordering chicken wings, confirm the spice level clearly; one customer was told they were not spicy but found several pieces spicy.
Plan the visit
Practical details
Circle mall
Al Barsha South Fourth - Jumeirah Village Circle, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Common Concerns
Long waits
Multiple reviews describe 15–25 minute waits, including orders that arrived cold even when the restaurant was not crowded.
Rude conduct
Reviews describe rude or unhelpful interactions at the counter and with delivery riders.
Order errors
Customers report incorrect items and missed customisations, including pickles left on despite repeated requests.
Fries quality
Fries are repeatedly described as undersized, cold, stale, hard or overly salty.
Cleanliness concerns
One review reported dirty tables, floors and chairs, plus food-safety concerns after a meal.
DXB
LOCAL
LOCAL
The Bottom Line
McDonald's in Jumeirah Village Circle is a familiar fast-food stop for burgers, fries, breakfast sandwiches, nuggets, ice cream and delivery orders. Reviews specifically mention a satisfying Big Mac and enjoyable Oreo ice cream, so the standard menu still has reliable favourites for a quick meal or a treat. The bigger issue is consistency.
Several customers waited 15 to 25 minutes, sometimes for food that arrived cold, and one review says a McFlurry was delayed while later arrivals were served first. Order accuracy also needs checking: a no-pickles request was missed, regular mustard replaced Hot Mustard, and one customer says a chicken burger order was served with beef. Fries are a recurring weak point, with reports of small portions, cold or stale fries, hard fries and excessive salt.
Delivery customers should also be prepared for delays around rider collection; one Talabat rider said the order was marked ready before it was actually available. In the dining room, reviews mention dirty tables, chairs and floors, while service feedback ranges from very friendly and helpful to openly rude. If you visit, allow extra time, check the bag before leaving and confirm any customisation or spice request at the counter.