Physiotherapy
Patients describe noticeable improvement in back, neck, shoulder and wrist problems, with exercises and gradual treatment explained clearly.
Medcare Medical Centre, Mirdif Mall
Mirdif
Medcare Medical Centre, Mirdif Mall is a multi-specialty clinic in Mirdif, with services including family medicine, dermatology and physiotherapy. Reviews make its physiotherapy sessions and eye care stand out, while reception experiences range from notably welcoming to frustratingly slow.
Reputation Score
3.7
★★★★☆
384 ratings
Source: Google Maps
The Good Stuff
Eye care
An eye specialist was praised for listening carefully, giving reassuring guidance and providing treatment that the reviewer felt was accurate.
Kind reception
Several reviews describe reception and customer-care staff as welcoming, helpful and able to make check-in feel comfortable.
Clean clinic
One visitor found the clinic clean and well-maintained, with nurses described as kind, attentive and professional.
Fast approval
An insurance-covered visit was reported to receive approval quickly, which may help when arranging treatment.
Affordable visit
One reviewer considered the consultation prices affordable and appreciated complimentary hot drinks while waiting.
Tips for a Better Visit
Confirm timing. Call before travelling and allow extra time: one patient arrived for a set slot but waited while the doctor was on break.
Chase reports. If you need lab or medical reports, ask when they will be sent and follow up directly rather than assuming the centre will call.
Check fees. For physiotherapy, confirm whether each visit is a treatment session or a consultation and clarify insurance coverage before proceeding.
Ask questions. Before accepting medication or procedures, ask what is being done and why; one parent sought a second medical opinion about steroids.
Allow time. Avoid booking this as a quick stop unless the clinic confirms the schedule; a child with a high fever reportedly waited 1 hour and 15 minutes.
Plan the visit
Practical details
Mall - 47th St
Mirdif, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Common Concerns
Long waits
Waiting times are a recurring concern, including reports of one to one-and-a-half-hour delays even when patients described urgent situations.
Poor follow-up
Some patients say reports were not sent despite repeated calls, leaving them to chase the centre for results or explanations.
System errors
Appointment and reception records have reportedly gone wrong, including a child’s arrival not being entered into the system.
Fee confusion
A physiotherapy patient said staff repeatedly treated covered sessions as consultations and requested payment again for follow-up.
Care concerns
One review questioned a diagnosis and medication plan after a child was prescribed antibiotics and steroids without a fever.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
225 AED
consultation/first visit
“we have informed the receptionist with that and she made it clear that the consultation/first visit costs 225 AED”Google review · January 2025
DXB
LOCAL
LOCAL
The Bottom Line
Medcare Medical Centre, Mirdif Mall is a multi-specialty clinic where you can book general medical care, eye consultations, dermatology treatment and physiotherapy. Physiotherapy is the clearest review-backed strength: patients describe progress with shoulder, neck, wrist, back and glute pain, alongside exercises, advice and gradual treatment rather than a one-size-fits-all session. Eye care also receives specific praise for careful listening and reassuring explanations.
Other reviews mention calm blood-draw experiences, friendly nurses and quick insurance approval. The clinic was described as clean and well-maintained, and one visitor appreciated free hot drinks while waiting. The main drawback is unpredictability around time and administration.
Patients report waits of an hour or more, including a 75-minute wait for a feverish child, while others found reception fast and welcoming. Appointment records have reportedly been missed, and some patients had to repeatedly chase reports or explain that physiotherapy sessions were insurance-covered treatment rather than fresh consultations. Before travelling, confirm the doctor’s availability and expected wait.
Ask for a clear fee breakdown, particularly if you are paying privately or returning for therapy, and request reports and treatment explanations directly. Reviews also suggest asking questions about proposed medication or procedures rather than assuming the plan has been fully explained.