Careful diagnosis
Several reviewers say the doctor listens closely, explains the diagnosis and builds a treatment plan around the actual problem.
Medi Family Poly Clinic
Dubai Silicon Oasis
Medi Family Poly Clinic is a family healthcare centre in Dubai Silicon Oasis. Reviews point to useful experiences with chronic-condition care, minor wound treatment such as stitches and injections, blood testing, and online consultations, though pricing and urgent-care arrangements deserve checking first.
Reputation Score
4.6
★★★★★
555 ratings
Source: Google Maps
The Good Stuff
Chronic care
A reviewer specifically reported effective management of diabetes, hypertension and sciatica.
Late assistance
One family was accepted after 11 PM when other staff had left, with reported improvement in severe nausea and weakness within two hours.
Online consultation
A reviewer found the online consultation smooth, time-saving and helpful without needing an in-person visit.
Minor procedures
A patient with a severely bleeding hand wound reported receiving stitches and injections without pain.
Family support
Reviews describe welcoming, cooperative staff and attentive nursing support during treatment and sensitive consultations.
Tips for a Better Visit
Check diagnostics. For suspected fractures or other urgent injuries, confirm X-ray availability and referral arrangements before proceeding.
Reconfirm timing. Call before travelling for a booked visit, especially with a child, as one reviewer reported the doctor arriving much later than scheduled.
Ask report timing. If you need blood-test results quickly, ask when they will be ready; one reviewer said they waited more than 24 hours.
Compare tests. Check the test price in advance: one review mentions blood-test offers at AED 49 and a 50-test package at AED 99.
Avoid emergencies. For urgent cases, verify that an in-person clinician and suitable diagnostic support are available rather than relying on a video consultation.
Plan the visit
Practical details
SIT Tower - 115 شارع ١ floor
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:30 PM, 2:00 PM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
Blood tests
Reviews mention blood tests, including promotional packages, as a service customers use at the clinic.
male reproductive health
A reviewer described professional guidance and supportive care during therapy for male reproductive health.
early pregnancy preparation
A patient used the clinic for early pregnancy preparation and found the explanations and process well organised.
Common Concerns
Price concerns
One reviewer said a routine blood test cost 500 dirhams, while another reported an unexplained extra AED 50 without a receipt.
Long waits
Reviews describe appointments running late, repeated promises of a few minutes, and one report taking more than 24 hours.
Limited diagnostics
A serious complaint said there was no X-ray facility and that the patient was redirected between locations after hours.
Hygiene complaint
One reviewer described the clinic as dirty and also reported bruising after a blood draw.
Doctor absence
A family reported arriving for a child’s appointment but waiting because the doctor was not present at the scheduled time.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 500
consultation and bandaging
“We were charged AED 500 for a consultation where the doctor merely examined my son’s arm (without any diagnostic confirmation), declared it a fracture, and applied a simple netted bandage (approx”Google review · April 2026
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The Bottom Line
Medi Family Poly Clinic is a family medical centre in Dubai Silicon Oasis where reviewers describe consultations, chronic-condition management, minor procedures, blood testing and online consultations. Patients have specifically mentioned help with diabetes, hypertension and sciatica, as well as stitches and injections for a bleeding hand wound. Several reviews also praise careful explanations, supportive nurses and a calm approach to sensitive reproductive-health concerns.
The experience is not entirely consistent. Some patients describe short waits, smooth scheduling and a clean, organised clinic, but others report long delays, a doctor missing a child’s appointment and a blood-test report taking more than 24 hours. Hygiene has also been criticised in one recent review.
Pricing is worth clarifying before you agree to treatment. One customer said a routine blood test cost 500 dirhams, while another mentioned offers of AED 49 for blood tests and AED 99 for 50 tests. A separate complaint said AED 500 covered consultation and bandaging only, with X-ray arranged elsewhere.
For an injury or possible fracture, call first to confirm diagnostic facilities, referral details and what the quoted fee includes. For emergencies, reviews contain a strong warning to seek a clinic or hospital with appropriate on-site support.