Reassuring scans
MRI and CT technicians often explain each step clearly and help nervous patients feel comfortable during the scan.
MEDIC Medical Diagnostic & Imaging Centre Polyclinic
Al Karama
MEDIC Medical Diagnostic & Imaging Centre Polyclinic is a diagnostic centre in Al Karama for imaging and related healthcare services. Reviews highlight well-explained MRI and CT scans, alongside physiotherapy sessions that some patients said helped relieve back and neck pain.
Reputation Score
4.2
★★★★☆
121 ratings
Source: Google Maps
The Good Stuff
Elderly care
Reviews describe careful, empathetic support for older relatives during CT scans, including an 86-year-old mother.
Prompt results
Several imaging reviews mention receiving results quickly, including after MRI, ultrasound and HSG appointments.
Home collection
Home sample collection for NIPT was reported as punctual, smooth and less stressful than visiting for the sample.
Physiotherapy relief
Patients report noticeable relief from neck spasms, stiff neck, back pain and neck pain after physiotherapy sessions.
Clean facility
Multiple reviews describe the centre as clean, well-organized and hygienic during imaging and treatment visits.
Tips for a Better Visit
Confirm details. Confirm the appointment, location instructions and doctor availability directly before travelling, especially for urgent cases.
Allow extra time. Build a buffer around MRI or ultrasound appointments because reviews describe waits ranging from over an hour to three hours.
Verify scans. For specialised ultrasound requests, confirm that the exact scan and doctor are available before arriving.
Ask file format. If you need a dental scan digitally, ask for a phone-friendly format as one reviewer struggled with a large zip file and an expired link.
Plan fasting. For fasting blood tests, confirm when the pathologist starts work rather than relying only on the centre’s opening time.
Plan the visit
Practical details
Ansar Gallery, Hamsa Building - Level 2, "O" Block - Khalid Bin Al Waleed Rd
Al Karama, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Common Concerns
Scheduling issues
Appointment information was inconsistent in one case, with three people giving different answers before a slot was secured.
Long waits
Some patients report substantial delays, including a three-hour wait past an MRI appointment and over an hour for an ultrasound.
Report delays
Reviews mention delayed laboratory and imaging reports, including one CT report that was still unavailable after more than a month.
Result concerns
One reviewer reported an inaccurate MRI report, a five-day release delay and poor-quality images on the CD.
File access
A dental scan was sent as a large zip file with a link that expired after three days, creating problems for phone users.
DXB
LOCAL
LOCAL
The Bottom Line
MEDIC Medical Diagnostic & Imaging Centre Polyclinic in Al Karama covers diagnostic imaging alongside related care. Reviews specifically mention MRI, CT scans, ultrasound, HSG procedures and NIPT testing, with home sample collection available for NIPT. Physiotherapy is another active part of the centre, particularly for back pain, neck pain, spasms and stiffness.
The strongest pattern is attentive communication during procedures. Patients describe MRI and CT technicians explaining each step, staff helping people manage claustrophobia, and considerate support for elderly relatives. HSG and pregnancy-scan reviews also mention a reassuring manner, clean facilities and prompt results.
Physiotherapy reviews commonly report pain relief, sometimes after one session. The experience is not consistently smooth, however. Several patients report long waits, including three hours past an MRI appointment, more than an hour for an ultrasound and a full-bladder wait.
Others describe conflicting booking information, unavailable or miscommunicated ultrasound services, and delayed laboratory or imaging reports. One reviewer also raised concerns about MRI report accuracy and poor CD image quality. Before visiting, reconfirm the exact appointment, doctor, scan type, location directions and expected report time.
If you need digital dental images, ask how the files will be supplied and whether they can be opened on a phone.