Medication guidance
Pharmacists take time to explain medicines, including side effects, interactions and storage, rather than simply handing them over.
Medicina Pharmacy - Hessa, Al Barsha, Dubai صيدلية ميديسينا - حصة
Al Barsha
Medicina Pharmacy in Al Barsha is a neighbourhood pharmacy for prescription and everyday medicine needs, with staff praised for explaining medications clearly. Customers also mention help choosing acne treatment creams and hair loss treatments, while the business describes free medicine delivery in Dubai and the North Emirates.
Reputation Score
4.9
★★★★★
550 ratings
Source: Google Maps
The Good Stuff
Patient answers
Several reviews describe staff listening carefully, answering questions and recommending products around the customer’s actual needs.
Insurance help
One review highlights staff helping resolve an insurance-company problem, useful when a prescription claim gets complicated.
Delivery options
Customers mention responsive chat ordering and delivery, including one delivery described as on time with good service.
Product choice
A review describes the pharmacy as well stocked, with a wide range of quality products and updated products.
Organised store
Customers describe the pharmacy as spacious, clean and organised, making in-person shopping straightforward.
Tips for a Better Visit
Confirm delivery. Before depending on delivery, confirm the medicine is in stock and a driver is available; one customer was left waiting over four hours.
Ask the price. Ask for the full price before tapping your card, especially when buying a recommended skincare product.
Ask questions. For medication advice, ask about side effects, interactions and storage; a customer found this level of explanation reassuring.
Use chat. If you prefer not to visit, ask about chat ordering and delivery, which customers have found responsive and reliable.
Plan the visit
Practical details
Hessa Road - 39th St
Al Barsha Third - Al Barsha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Eye drops for allergy
A customer received advice on choosing eye drops for allergy, along with tips intended to help ease the issue.
Hair loss treatments
Reviews mention guidance on choosing hair loss treatments for a family member.
Common Concerns
Delivery delays
A customer waited more than four hours because no driver was available and says this was not communicated promptly.
Late delivery
Another review reports nearly two hours waiting for baby medicine after being promised it would not be late.
Price concern
One customer says a recommended cleanser was presented as highly effective and its price was not disclosed before card payment.
Inconsistent service
A dated evening review reports rude staff, suggesting the customer experience can vary by shift.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
200aed
cleanser
“If I didn’t ask him last time he would of ripped me of off 200aed for a useless cleanser that he falsely said it worked like magic”Google review · May 2025
DXB
LOCAL
LOCAL
The Bottom Line
Medicina Pharmacy is a practical Al Barsha option for picking up medicines, asking medication questions and getting advice on personal-care treatments. Reviews specifically mention acne treatment creams, hair loss treatments and eye drops for allergy. The strongest pattern is attentive guidance: customers describe pharmacists listening to their concerns, explaining how to use medication and answering questions about side effects, interactions and storage.
The in-store experience is generally described as professional, clean, spacious and well organised, with a wide range of products. Insurance support is another useful detail; one customer said the pharmacy helped solve a problem with an insurance company. The business also describes free medicine delivery in Dubai and the North Emirates, and reviews mention chat ordering and delivery service.
Delivery is the main caution. Two customers reported substantial waits, including nearly two hours for baby medicine and more than four hours when no driver was available. Confirm stock, driver availability and the expected arrival time before relying on delivery.
It is also sensible to ask the price before payment, as one review complained that a cleanser’s cost was not made clear until card payment. Overall, the pharmacy’s advice and customer care stand out, but delivery communication and pricing deserve a quick check.