Hard-to-find medicines
Staff have sourced unavailable medicines from other pharmacies and branches, including arranging home delivery.
Medicina Pharmacy - The Mall, Jumeirah Beach Road, Dubai صيدلية ميديسينا ذا مول
Umm Suqeim
Medicina Pharmacy in Umm Suqeim is a clean, well-organized pharmacy for prescriptions, vitamins and harder-to-find medicines. Reviews also highlight its delivery service, including medicines sourced from another branch or pharmacy and brought to customers’ homes.
Reputation Score
4.9
★★★★★
232 ratings
Source: Google Maps
The Good Stuff
Helpful explanations
Customers say pharmacists explain medications, answer questions and help with product choices.
Fast delivery
One customer received medicines within four hours, while other reviews describe quick home delivery for unavailable items.
Clean and organized
The branch is repeatedly described as clean, organized and efficient for in-store visits and calls.
Broad availability
Customers report finding the medicines, vitamins and health products they need, including items unavailable elsewhere.
Friendly service
Reviews consistently describe the team as kind, approachable and willing to spend time helping with questions.
Tips for a Better Visit
Confirm quantity. Before paying, repeat the prescribed tablet quantity and ask how the pharmacy handles refunds for medicines.
Ask about sourcing. If your medicine is unavailable, ask whether it can be sourced from another branch or pharmacy and delivered home.
Allow extra time. Consider visiting outside busy periods if possible, since one review reports very long service with only one person working.
Check recommendations. For supplements or additional medicines, confirm that each product is prescribed or medically appropriate before buying.
Use delivery. Ask about the free delivery service when arranging medicines or supplements, especially if an item needs to be sourced.
Plan the visit
Practical details
The Mall - 12 A St - Jumeira St
Umm Suqeim Third - Umm Suqeim 3, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
special order
The pharmacy has special-ordered hard-to-find prescription medicines when they were not immediately available.
One review says the pharmacy also handles customer communication through WhatsApp.
Common Concerns
Long waits
A customer reported very slow service when only one person was working in the pharmacy.
Upselling concern
One review alleges that staff pushed vitamin D 50,000 IU and an iron product without a prescription or bloodwork.
Quantity error
A customer says the pharmacy supplied two boxes with two tablets each instead of the requested one-tablet boxes, with no refund offered.
Prescription handling
One complaint says a daughter’s prescription was lost after a phone call was disconnected.
DXB
LOCAL
LOCAL
The Bottom Line
Medicina Pharmacy at The Mall in Umm Suqeim is a useful stop for prescription medicines, vitamins and health products. Reviews are especially specific about its ability to locate items that are out of stock: the team has checked other pharmacies, sourced medicines from another branch and arranged delivery to customers’ homes. One customer received a delivery within four hours.
The branch is described as clean, well organized and quick when adequately staffed. Customers also mention medication explanations, help choosing products and assistance with skin-related concerns. The pharmacy’s business description says it provides free medicine delivery in Dubai and the North Emirates, and reviews mention delivery, WhatsApp contact and home drop-offs for unavailable medicines.
There are a few practical cautions. One visitor reported a long wait when only one person was working, so a busy-period visit may take longer. Another review raised a serious concern about being offered high-dose vitamin D and an iron product without medical tests or a prescription.
A separate customer reported receiving the wrong tablet quantity and being told there was no refund. Check the exact medicine, quantity and any additional recommendation before completing the purchase.