Clear explanations
Doctors are praised for explaining conditions, treatment and aftercare in language patients can understand.
Mediclinic Deira
Port Saeed
Mediclinic Deira is a medical clinic in Port Saeed, with care ranging from paediatrics and dentistry to eye treatment and physiotherapy. Reviews particularly highlight clear consultations, child-friendly appointments and personalised rehabilitation plans.
Reputation Score
4.3
★★★★☆
559 ratings
Source: Google Maps
The Good Stuff
Strong physiotherapy
Physiotherapy reviews describe tailored treatment plans, daily exercises and noticeable improvement in mobility and long-standing knee or shoulder problems.
Child-friendly care
Parents say paediatric staff help anxious children feel comfortable during consultations and tests.
Eye treatment
A minor eye procedure was described as smooth, fast-healing and scar-free, while eye consultations were reassuring and thorough.
Clean setting
Several reviews describe the clinic as clean, comfortable and well-organized, with some appointments running surprisingly quickly.
Supportive nurses
Reviews mention nurses helping families coordinate care, answer questions and stay comfortable during visits.
Tips for a Better Visit
Book ahead. Book an appointment in advance if possible; one review specifically links advance booking with no waiting lines.
Allow extra time. Keep your schedule flexible, as reviews mention waits exceeding 1.5 hours and an hour after an appointment time.
Confirm walk-ins. If you plan to walk in, confirm acceptance with the branch itself rather than relying only on the call centre.
Ask fees. Before a short consultation, ask for the fee and what it covers; one customer questioned a 450-dirham charge.
Check parking. Drivers may find nearby parking; an older review says parking is available near the highway.
Plan physiotherapy. Arrange physiotherapy scheduling early and double-check the booking, since report retrieval and physio scheduling were reported as difficult.
Plan the visit
Practical details
City Centre Offices Bldg, Port Saeed - Rd - next to Pullman Citycentre Hotel
Port Saeed - Deira, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Cataract surgery
A review describes cataract surgery in both eyes followed by restored vision within a fortnight.
Four fillings, a cleaning, and two extractions
One dental visit included four fillings, a cleaning and two extractions, all described as painless.
Eye nerve scan
An eye nerve scan appointment was described as professional, clearly explained and running on time.
Common Concerns
Long waits
Some visits involved substantial delays, including more than 1.5 hours for a vaccination and an hour after a scheduled appointment.
Call centre issues
Customers report poor call-centre support, including difficult medical-report retrieval and physiotherapy scheduling.
Service coordination
One walk-in review describes conflicting information between the call centre and reception, leaving a sick child without an initial vital-sign check.
Fee concerns
A customer reported being charged 450 dirhams for a brief consultation and felt the fee lacked clear justification.
Pharmacy delays
A review describes medicine delays linked to an insurance-platform outage, difficulty reaching the branch and a delayed delivery option.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
450 dirhams
10-minute consultation
“Complain - It’s really disheartening to receive a charge of 450 dirhams for just a brief 10-minute consultation, especially when you were told that nothing serious was found”Google review · November 2024
DXB
LOCAL
LOCAL
The Bottom Line
Mediclinic Deira is a broad medical clinic in Port Saeed where patients use services including paediatrics, dentistry, eye treatment and physiotherapy. The strongest review pattern is attentive communication: patients describe doctors explaining conditions and aftercare clearly, while parents say children who were nervous about tests became comfortable during paediatric visits. Physiotherapy is a notable draw.
Reviews describe tailored treatment plans and daily exercises that helped with mobility, a long-standing knee problem and shoulder pain. Dental patients also report painless fillings, cleaning and extractions, and an eye-procedure review describes smooth treatment with fast healing. The clinic is often described as clean and organized, and some families appreciate supportive nursing help during appointments.
The main caution is administration and timing. 5 hours, while other reviews mention an hour-long wait, difficult call-centre support and problems arranging physiotherapy or retrieving reports. A walk-in family also encountered conflicting information between the call centre and reception.
Confirm walk-in arrangements directly with the branch, allow extra time, and ask about consultation fees upfront: one customer reported a 450-dirham charge for a 10-minute consultation. Parking near the highway was mentioned in an older review.