Blood tests
Several patients describe blood draws as painless, including four tubes completed without feeling the needle.
The Gardens
Mediclinic Ibn Battuta is a medical clinic serving The Gardens from within Ibn Battuta Mall, with family-focused care across several specialties. Reviews are especially useful for its blood-testing experience and physiotherapy: patients describe painless draws and tailored rehabilitation after a radial fracture.
Source: Google Maps
Several patients describe blood draws as painless, including four tubes completed without feeling the needle.
Physiotherapy sessions were clearly explained and adjusted to the patient’s progress after a radial fracture.
The clinic is repeatedly described as spotless, spacious, hygienic and well organised.
Parents report calm, patient consultations and supportive nursing care for toddlers who are difficult to examine.
Some doctors take time to explain lab tests, medication reasoning and follow-up questions in understandable terms.
The pharmacy team receives praise for kind assistance when dispensing medication.
Avoid weekends. If your visit is non-urgent, choose a weekday: a review specifically advises avoiding weekends because of front-desk queues.
Confirm booking. Before travelling, verify that the clinic has recorded your appointment correctly rather than as a walk-in.
Build buffer. Allow substantial extra time for registration, nursing assessment and payment; one 20-minute appointment took nearly 90 minutes.
Chase results. If staff promise a call or test result, follow up proactively rather than assuming the update will arrive.
Ask for help. For difficult blood draws, ask whether another phlebotomist is available; a different nurse completed one successfully in three minutes.
Check availability. Book services early and confirm timing, as one reviewer reported needing at least 14 days for an appointment.
Plan the visit
| Mon | 8:00 AM – 9:00 PM |
| Tue | 8:00 AM – 9:00 PM |
| Wed | 8:00 AM – 9:00 PM |
| Thu | 8:00 AM – 9:00 PM |
| Fri | 8:00 AM – 9:00 PM |
| Sat | 10:00 AM – 7:00 PM |
| Sun | 8:00 AM – 9:00 PM |
A customer described the full PCR process, from waiting and registration through payment and swabbing.
Women’s health appointments are praised when explanations are clear and consultations feel unhurried.
ENT consultations are available, though one detailed review described a rushed experience while another praised the service.
Appointment delays of 30–45 minutes are reported, with one visit taking nearly 90 minutes for a 20-minute appointment.
Weekend reception and cashier staffing can leave patients waiting 20 minutes or more just to pay.
Several patients say appointments were treated as walk-ins or were not followed in the expected order.
One parent reported paying for blood results that were still not delivered despite repeated messages.
A patient described an ENT consultation as rushed, with minimal examination and little explanation or follow-up.
These are customer-reported mentions, not a current price list. Prices may have changed.
PCR
“The PCR costs AED 150 now (it used to be 250)”Google review · December 2020
The Bottom Line
Mediclinic Ibn Battuta is a mall-based medical clinic in The Gardens where you can book family medicine, paediatrics, internal medicine, women’s health, ENT and other consultations, as well as blood tests, physiotherapy and pharmacy services. The reviews make blood collection a standout strength: several patients describe painless or efficient draws, including four tubes completed without feeling the needle. Physiotherapy feedback is also concrete, with tailored exercises helping one patient recover strength and mobility after a radial fracture.
Families report reassuring paediatric visits, and some long-term patients value doctors who explain tests and medication clearly. The facility is repeatedly described as clean, spacious or well organised, though experiences vary by department and clinician. The main risk is administration rather than the range of care.
Reviews mention 30–45 minute delays, missed appointment sequencing, understaffed reception and billing desks, and waits of up to 90 minutes. One patient left after an emergency cornea appointment was delayed; another reported not receiving blood results. Weekend visits attract particular criticism, and one reviewer found booking a services appointment required at least 14 days.
Book ahead, confirm that your appointment is recorded as an appointment rather than a walk-in, and allow extra time for registration and payment. If you need urgent attention or time-sensitive results, ask how the process will be handled before committing.