Surgical Care
Several patients describe calm procedures and attentive nursing, including help at every step during pilonidal sinus surgery.
Medstar Speciality Hospital
Umm Hurair
Medstar Speciality Hospital is a surgical center in Umm Hurair where reviews cover surgery, dental care, laser treatments and laboratory work. Patients particularly mention carefully handled procedures, clear aftercare in some cases, and successful dental and hair-removal treatments.
Reputation Score
4.7
★★★★★
1,472 ratings
Source: Google Maps
The Good Stuff
Dental Work
Reviews describe comfortable wisdom-tooth removal and dental cleaning, with some dentists explaining procedures clearly beforehand.
Laser Results
Laser hair-removal reviews mention visible improvement after the first or second session and treatments that were fast and not painful.
Clear Gynaecology
One patient praised a gynaecology consultation for listening carefully and explaining treatment options without rushing.
Lab Support
A visitor on a business trip reported hotel blood collection, a next-day review and IV treatment, with clean facilities and careful technique.
Post-Surgery Care
One surgery patient appreciated the nurses' attentiveness, a snack and a check that they were well before leaving.
Tips for a Better Visit
Allow Time. Build in extra time or ask the desk to confirm the queue; one patient waited two hours after appointment problems.
Confirm Clinician. Before a procedure, ask who will handle consultation, treatment and follow-up, as one review says these were different doctors.
Clarify Refunds. For packages or deposits, get refund terms and proof of payment in writing before committing; refund disputes appear in several reviews.
Check Supplies. For surgery, confirm that required equipment and dressing materials are ready beforehand; a patient reported repeated machine failures.
Call Pharmacy. If you need evening medication, call first rather than relying on posted hours; one visitor found the pharmacy closed at 7:30pm.
Request Details. Ask the doctor to explain the procedure, expected sensations, duration and medicines before treatment begins.
Plan the visit
Practical details
Gulf Towers - Ground Floor - Oud Metha Rd
Umm Hurair Second, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
Popular Mentions
Dental cleaning and polishing
Dental cleaning and polishing is mentioned as a timely, professional service by one visitor.
Wisdom tooth surgically removed
One dental patient said the wisdom-tooth procedure was smooth and more comfortable than expected, with clear guidance.
Hair transplant
A hair-transplant patient highlighted safety precautions, cooperative staff and clear aftercare instructions.
Biopsy
A biopsy review describes thorough support, comfort and help with the insurance process.
Hydra facial
A customer found the Hydra facial itself satisfactory but later reported difficulty using the remaining package sessions.
Common Concerns
Long Waits
Multiple reviews report delays of 30 minutes to four hours, including two-hour waits and double-booked appointments.
Equipment Issues
Patients reported non-working blood-test and blood-pressure equipment, plus concerns about unsuitable bandage supplies.
Refund Delays
A facial-package buyer said a departing therapist left sessions unused and repeated refund follow-ups produced no repayment.
Aftercare Problems
One overnight post-surgery stay involved excessive heat, ignored requests to fix the AC and an additional charge concern.
DXB
LOCAL
LOCAL
The Bottom Line
Medstar Speciality Hospital in Umm Hurair is a surgical center with reviews spanning operations, dental care, laser hair removal, laboratory testing and aesthetic treatments. Patients have described successful procedures, including pilonidal sinus surgery and hair transplant care, while dental visitors mention wisdom-tooth removal and cleaning and polishing. The strongest experiences are quite specific.
Some patients found dentists reassuring and clear before treatment, while others praised attentive nursing after surgery. Laser reviews mention fast sessions and visible results after the first or second appointment. A laboratory visitor also reported blood collection from a hotel, a next-day medical review and IV treatment.
The main caution is organisation. Several patients describe double-booked appointments, waits of one to four hours, delayed prescriptions and reception or insurance problems. Procedure reviews also raise concerns about limited explanations, equipment not working and inconsistent supplies.
A facial-package customer reported difficulty obtaining a refund after the therapist left, and another review describes poor overnight aftercare because the room was too hot. For a first visit, confirm the appointment and insurance process, ask who will perform follow-up, and get package or deposit refund terms in writing. Before surgery or a procedure, ask about the equipment, materials, medicines, timing and what sensations to expect.
If you need the pharmacy in the evening, call ahead.