Projector Choice
Customers can compare several projectors, including the Merlin Smart Android Projector and 3D PocketBeam Pro.
Merlin Digital Group Headquarters
Al Wasl
Merlin Digital Group is an electronics company in Al Wasl focused on unusual gadgets and personal tech. Reviews point to its projectors—especially the HP 475 and 3D PocketBeam Pro—as well as a showroom-style experience where visitors can explore virtual games, a health ring and other innovations.
Reputation Score
4.3
★★★★☆
114 ratings
Source: Google Maps
The Good Stuff
PocketBeam Quality
The 3D PocketBeam Pro was praised for its resolution, with one buyer satisfied after more than a month of use.
Helpful Demonstrations
Reviewers describe patient product explanations that helped them choose a projector, power bank and car charger.
Warranty Support
The HQ replaced earbuds under warranty without quibbling, while another service-centre visit resulted in a replacement projector the next day.
Innovation Hub
The head office has been described as a place to try virtual games, projectors, a health ring and a free ECP therapy session.
Original Products
One online shopper reported competitive prices, fast delivery and products they considered 100% original.
Live Translation
A customer found live translation into Russian while buying the Merlin Dynamic AI Vision Pro glasses.
Tips for a Better Visit
Open Purchases. Open the product before leaving the store to check that the box contents match what you paid for.
Compare Projectors. Ask to see different projectors in action; one customer compared the Smart Android Projector with the 3D PocketBeam Pro.
Try The Hub. At the head office, ask about the virtual games, health ring and free ECP therapy session mentioned by a visitor.
Check Overseas Help. If you live outside Dubai, confirm support and service arrangements before buying, as overseas customers reported communication difficulties.
Check Spares. For drones or similar gadgets, ask about spare parts and delivery costs first; one QuadCopter rotor replacement attracted two separate charges.
Plan the visit
Practical details
Office #3, Al Thouraya Building Sheikh Zayed Road, Next to Mazaya Center
Al Wasl, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Common Concerns
Online Support
Some customers reported unanswered calls or WhatsApp messages, particularly when trying to resolve issues from outside Dubai.
Product Reliability
Reviews include a Virtuoso headphone hinge breaking after one day and a mini quadcopter becoming unusable after fewer than ten uses.
Spare-Part Costs
A Qatar-bought QuadCopter UAV had a replacement rotor quoted at almost US$60, plus US$40 delivery.
Software Updates
One review describes products as outdated, with software not being updated and support channels not replying.
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The Bottom Line
Merlin Digital Group is an Al Wasl electronics company for shoppers who enjoy trying less-common gadgets rather than browsing a standard phone-and-laptop range. Reviews point to projectors as the main draw: customers have bought the HP 475, Merlin Smart Android Projector and 3D PocketBeam Pro, with the latter praised for its resolution and suitability for movies and football. The head office has been described as an innovation hub, where visitors can explore virtual games, projectors and a health ring.
One visitor also tried a free ECP therapy session. The brand’s range extends beyond projection, with reviews mentioning Dynamic AI Vision Pro glasses, screen-casting devices, speakers and customised iPhones. Service is a genuine strength in several accounts.
Staff were praised for patiently demonstrating products, and the HQ replaced warranty earbuds without argument. Another customer received a replacement Cube Projector the day after it was brought in, even though the damage followed a fall. Online support is less consistent: other reviewers reported unanswered calls or messages, especially from abroad.
Before paying, open the box and confirm its contents. If you are buying a drone or older gadget, ask about spare parts, software updates and overseas support; reviews include expensive replacement shipping and products that became difficult to use after faults.