Vehicle Choice
Reviews mention both economy options and premium cars, including a Mercedes A250, Yaris and 2019 Toyota Corolla.
Midtown Rent a Car LLC
Business Bay
Midtown Rent a Car LLC is a car rental agency in Business Bay, offering short- and long-term rentals across economy and premium vehicles. Reviews mention airport delivery, clean newer cars in some cases, and specific rentals such as the Mercedes A250 and Toyota Yaris.
Reputation Score
4.0
★★★★☆
144 ratings
Source: Google Maps
The Good Stuff
Airport Delivery
Airport delivery and return were arranged smoothly for some customers, including a new car delivered to DXB.
Clean Cars
Several customers received spotless or well-maintained vehicles, with one calling the car suitable for home use.
Flexible Service
Customers describe help with delivery and collection times or locations, including an urgent delivery before New Year's Eve.
Friendly Team
Friendly, helpful staff and responsive answers are recurring positives in the reviews.
Tips for a Better Visit
Confirm Deposit. Get the refund timing and transfer method in writing; reviews mention a 30-day promise and delays lasting months.
Check Charges. Confirm the full price, insurance and mileage limits before arrival, since some customers reported different terms at pickup.
Inspect Together. Photograph the vehicle and have cleanliness, fuel and existing damage recorded and signed at handover.
Verify Documents. If using a UAE licence, confirm document requirements before travelling to collect the car; one customer was turned away for lacking an Emirates ID.
Book Ahead. For airport arrival, reserve early so the car can be positioned before landing.
Plan the visit
Practical details
Al Manara Tower - Office # 1904 - 19th Floor
Business Bay, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 8:00 PM |
| Thu | 9:00 AM – 8:00 PM |
| Fri | 9:00 AM – 8:00 PM |
| Sat | 9:00 AM – 8:00 PM |
| Sun | Closed |
Common Concerns
Deposit Delays
Multiple customers reported security-deposit refunds arriving late, taking months in one case or remaining unpaid.
Added Charges
Some reviews describe prices changing at arrival, extra insurance charges, or deductions that were not adequately explained.
Car Condition
Although many reviews praise cleanliness, others reported dirty, old, or unpleasant-smelling vehicles.
Slow Replies
Some customers said calls and WhatsApp messages went unanswered, especially when chasing deposit refunds.
Document Confusion
One customer arrived to collect a booked car but was refused because an Emirates ID was required for their UAE licence.
DXB
LOCAL
LOCAL
The Bottom Line
Midtown Rent a Car LLC is a Business Bay agency where you can book short- or long-term self-drive rentals, from economy cars to premium models. Reviews specifically mention a Mercedes A250, a Toyota Yaris and a 2019 Toyota Corolla. Airport delivery and collection are also available according to customers, including one smooth DXB handover.
The strongest pattern on the positive side is the human service: reviewers describe friendly, helpful staff, quick assistance and flexibility with delivery or pickup locations. Some customers received spotless, newer or well-maintained cars, and one urgent booking was delivered hours before New Year's Eve. Prices are described as competitive by several reviewers, though no current rate is established here.
The major caution is the security deposit. Multiple older reviews report that refunds promised within 30 days were delayed for weeks or months; one customer said it took five months and deductions were disputed. Other complaints mention price changes at pickup, extra insurance, mileage limits disclosed late, slow replies and inconsistent vehicle cleanliness.
Before paying, confirm the total price, insurance, mileage, refund process and document requirements in writing. Photograph the car and have its condition recorded at handover. UAE licence holders should check whether an Emirates ID is required.