Helpful Staff
Several visitors found frontline staff accommodating, with one describing the service as fast and very accommodating.
Migrant Workers Office - Dubai
Al Twar
Migrant Workers Office - Dubai is a government office in Al Twar handling services such as contract verification and OEC processing for overseas Filipino workers. Reviews suggest it can be worthwhile when staff assist directly, but online systems, contact channels and queues often make the process demanding.
Reputation Score
2.6
★★★☆☆
117 ratings
Source: Google Maps
The Good Stuff
Smooth Processing
One visitor without an appointment said the verification, SSS and Pag-IBIG transactions were easy and smooth after following the instructions.
Quick SSS Help
A visitor said an SSS personal-details update was handled quickly after receiving replies and assistance.
OFW Support
Reviews include positive accounts of staff helping overseas Filipino workers through difficult personal and paperwork situations.
Tips for a Better Visit
Bring Cash. Carry cash for fees because one visitor reported that card payments were not accepted.
Print Copies. Print three copies of every document before going, as recommended by a visitor who faced a replacement application.
Go Early. Do not leave contract verification until the last minute: a review recommends coming one day before travel.
Allow Hours. Plan for a lengthy visit rather than a brief appointment; one applicant was still waiting after five hours.
Use Taxi. Consider taking a taxi, particularly if parking is a concern and your paperwork may take more than two hours.
Check Slots. Check the online system early and keep records of submissions, since applicants report full slots, errors and applications stuck under review.
Plan the visit
Practical details
Street # 2C, Beirut St., Near Al Qusais Police Station، Al Qusais 3
Al Twar 4, Dubai
| Mon | 7:30 AM – 3:00 PM |
| Tue | 7:30 AM – 3:00 PM |
| Wed | 7:30 AM – 3:00 PM |
| Thu | 7:30 AM – 3:00 PM |
| Fri | 7:30 AM – 1:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Contract Verification
Contract verification is one of the office’s main visitor services, but reviews describe difficult booking and long waits.
OEC
Visitors use the office to obtain or retrieve an old OEC, with some reporting problems in the online portal and verification process.
Online Contract Verification
Online contract verification is available, though reviewers frequently report limited slots, errors and delayed responses.
Common Concerns
Full Appointments
Contract-verification appointments have been reported as fully booked months ahead, while online slots can fill quickly.
Long Queues
Visitors report spending hours waiting, including one who was still in line five hours after arriving.
Cash Only
A scheduled appointment did not prevent a long wait, and the office accepted cash payments only in one reported visit.
Rude Guards
Some reviews describe security guards as rude and disrespectful, including concerns about how women were treated.
DXB
LOCAL
LOCAL
The Bottom Line
Migrant Workers Office - Dubai in Al Twar is used by overseas Filipino workers for contract verification, OEC processing and related updates such as SSS and Pag-IBIG. The reviews show that the office can provide genuinely useful support: some visitors describe accommodating staff, a smooth verification and benefits-update visit, or quick help with an SSS request. The difficult part is getting through the system.
Calls, WhatsApp messages and emails are often reported as unanswered, while the website has shown errors, broken links and applications stuck under review. Appointment slots for contract verification have also been described as full for months, and online capacity can run out quickly. If you need to visit, allow most of the day rather than assuming an appointment guarantees fast service.
One applicant waited five hours, while others reported queues outside in the heat, capacity limits and no clear separation between walk-ins and appointments. Bring cash, print three copies of your documents and carry black and blue pens. A review also recommends coming one day before travel and taking a taxi, as paperwork may take over two hours and parking was described as difficult.
Confirm the latest process before relying on an online submission, especially if your flight is close.